So, I've been trying to get in touch with a particular Nor Cal hotel to get the ball rolling on picking a date for our wedding, planning menu, etc.
The first time I contacted them, they took at least a few days to respond, and I reviewed the package they sent, and decided to make the appointment to meet in person. I emailed them to ask when they were available to meet with me, and it took another several days to respond back.
Then, after the appointment, everything seemed great, and they promised to email me a list of dates I could pick. This was in October, and it is now almost Thanksgiving!
I have attempted to contact them several times, but they always have an excuse. It's either they are not in the office or for some mysterious reason I did not receive their email that they supposedly sent.
I requested they resend the info. to several different email addresses to ensure I would receive it. But, I have received nothing!
Am I going crazy? Do these things really take this long? Is the season just so busy for them that they just take a while to respond? I don't understand. Do they just not want to help me? I have been stressing each day over this, and just have been hoping that their email is just buggy and I will hear from them the next day. But, like I said, it's been almost a month now since my appointment and when they promised to get back to me!
I desperately need advice I guess. Help anyone?