Has anyone else had problems with the new Grand Rapids store of Alfred Angelo. I ordered five bridesmaid dresses from them and they have been so rude and unorganized. They lost two of my bridesmaid measurements so the girls had to come back in store to get re-measured. Then we ordered the dresses. One came in no problem, my maid of honor ordered hers the same day as the first bridesmaid she still hand't heard anything for 3 more weeks after the first girl got hers so she called and they said "we have had it for three weeks and we were wondering when you were going to pick it up". She said I never got a phone call and they claim they called but maybe didn't have time to leave a message. Seriously? Now the remaining three. One is coming in June 17th. The other two nobody seems to know where the orders went. The girls have paid for the dresses yet the store cant find the orders. The girl I spoke with said she needed to call customer service and see what happened. Customer service couldn't find them and said they had to call the store back. Well this was at 1pm. I still hadn't heard anything by 4pm called the store back to speak to a manager. "oh im sorry the manager will have to call you back". Now here it is 7pm on a Friday and nobody wants to talk to me. I wouldn't either. I am getting married in September, the dresses they lost are the two sisters in the wedding party, im PMSing and im all alone at work I'm about to go postal on someone.
Sorry ladies I had to vent.