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Ohio-Cincinnati

WARNING about Goodwin Lighting!

Glen from Goodwin Lighting was recommended to me by many other vendors (our reception site and photographers), so I was excited to work with him... but have since made other arrangements and am so glad I did!

He quoted me DOUBLE what another recommended lighting company did. When I explained this was way outside of my budget, he was not at all apologetic and said they could possibly knock $50-70 off (of thousands!). When I told him we'd chosen to use the other vendor, he proceeded to harass me and say that I certainly would get what I was paying for and that others try to copy their work but fail. He was extremely unprofessional and sent several emails berating me on my decision. Only when I indicated that I would share his sentiments with my fellow brides did he apologize.

So be warned - Goodwin might put out a great design - but I sincerely doubt it is worth the $$$$ and terribly poor customer service!

Re: WARNING about Goodwin Lighting!

  • BrightFireflyBrightFirefly member
    1000 Comments
    edited December 2011
    How flippin' unprofessional. Wow!
    Wedding Countdown Ticker
  • edited December 2011
    They did the EXACT same thing to me.  They quoted me a significant amount more than Vincent Lighting quoted me and they also charge for any pre-wedding meetings while Vincent doesn't.  They emailed me to follow-up to see if I would be using their services and I basically told them the same thing you did and they sent me a very rude, unprofessional email as well.

    We absolutely LOVED working with Vincent.  Several of my friends used Goodwin (one in the same room and venue we used) and I can 100% say that the lighting Vincent did looked just as good as Goodwin's did, in fact my friend that got married in the same place we did and used Goodwin thought we had used Goodwin as well.
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  • newsgrl39newsgrl39 member
    100 Comments
    edited December 2011
    I have heard this about him..several brides have complained about how he is not very nice sometimes...

     However I used him and never had a problem... I don't know about pricing bc I only got quotes from him but I was very happy with his lighting.. .
    BabyFruit Ticker Photobucket
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