Hi everyone,
I am about to purchase my wedding dress from Here Comes the Bride (hctb.net). I did some research on Yahoo, etc., about the shop, and a lot of people seem to say that they were treated like royalty until they made their purchase, and then were discarded/treated poorly. The dress I love is only available at this shop, or in Manhattan, so I'm kind of stuck unless I decide to buy it in Manhattan and have it shipped to me directly. So far I've had a great experience with them, but, again... I haven't ordered the dress yet. The girl who helped me at the appointment has been stellar, but a couple of the other women I've talked to have been snide with me on the phone.
Has anyone here purchased from them? I guess it doesn't really matter how I'm treated after I order the dress as long as it comes in on time, etc. But what if something goes wrong? Some brides said that they were pretty much fed to the wolves if something went wrong, even if it was the shop's fault.
Any kind of feedback about this shop, or about your dress buying experience in general would be SO helpful. How do you handle an apathetic/non-responsive shop? Does it matter that much? To be safe, should I take the dress elsewhere for alterations? Thanks!
