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Florida-South Florida

David's Bridal West Palm Beach

Please don't shop here. I went in to buy a simple cocktail dress for a friend's wedding and received terrible, rude service while in the store. The salespeople have no idea what they are doing. The gentleman who checked me out insisted that I had to pay for my dress before he could tell me whether they could have it ready by the date I needed it! I had to escalate to the store manager just to get a straight answer. Plus, I adamantly requested that my email address which I thought would be used for shipping updates they aren't that tech saavy though NOT be used in mailing lists. I have been inundated with spam from every wedding service provider under the sun. I called the same store manager, who said I had to call the corporate office to get any assistance. The corporate office did return my call and said that my email had been registered 3 times on their lists by the store associate! Even though they insisted the problem had been corrected, I am still receiving a ton of unwanted email, some of it addressed to someone else! I'm just waiting for all the junk mail to start appearing at my home now too. Please avoid this store. The only way to force large companies to listen is to protest with your feet and your wallet. Shop elsewhere and save yourself the headache!

Re: David's Bridal West Palm Beach

  • Guess what - you registered on The Knot. They are the number one source of wedding lead list advertising in the world. Chances are, even though davids DID list your email, The Knot did too. The week I registered here, I started getting the post cards, the sales stuff - if you don't want to get solicited, stay away from the knot! Having said that, yes, many, many Davids bridal stores are the pits.
  • A friend had warned me to create a second email for my wedding information I didnt listen and I am flooded daily with wedding stuff even stuff I've already booked. I had a horrible experience at DB couple weeks ago I will never go back there!
  • That's horrible!! Everyone Ik now that has gone to David's Bridal has had the same issue, can't believe they are still in business!
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  • David's in WPB was terrible. I never recommend it. 

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  • I've had several issues with them!!! Ever since I helped my friends pick out their prom dresses 6 years ago!



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  • I wanted so bad to have a David's Bridal gown ... I've been in love with it since 2002 ... grant it, that gown is probably no longer even made by them (it was gorgeous) .... I have found a better gown at Alfredo Angelo and I'm happy with that. The only thing I may end up getting from DB is the headpieces ... but we shall see, I've never been a fan of David's Bridal's customer service -- not even when I went to apply for a job there!!!
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