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Knottie Tech Help

Problems with countdown on wedding website

Just wondering if anyone else has had trouble with the countdown feature on their wedding website? Ours hasn't changed since we made the website. It says 222 days for the last 3 days. Also cannot find a way to remove it from the website. We are getting comments from our guests wondering what's up with this and what our wedding date actually is. Any help with this would be greatly appreciated. Justine & Danny

Re: Problems with countdown on wedding website

  • In case you are still looking for help, please email feedback@theknot.com or call Customer Service Mon-Thurs 6am-7pm PST and Fri 6am - 6pm PST at 877-335-5252.
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