Knottie Tech Help

How long will website stay live after wedding day?

Hi, a friend of mine recently married, and when we tried to go to her wedding website for last-minute info on the day of her wedding, the site had disappeared. Several people were late to the wedding as a result of assuming they could get directions from the website on the day. Is there a way to ensure that my website will stay live for a few days after the wedding?

Answers

  • Hi there! Contact Customer Service at feedback@theknot.com or call Mon-Thurs 6am-7pm PST and Fri 6am - 6pm PST at 877-335-5252.
  • Also, there's a very good chance that your website will crash or malfunction prior to your wedding day. Just hope it doesn't happen when people are looking for information. TK has had a lot of problems with websites that don't work.
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