hello! i am not sure if i am posting to the right board. so please have patience!
i
need to vent about my venue! i am having some serious regrets over this
place, not because of the price or location, but because of the
management of the company. so far my point of contact has changed 3
times, in a 4 month period with no warning. we have had several meetings
to talk about decor and flowers and each time we are unable to make a
final decision because everything must be approved by management, so
after 2 meetings i am still unsure of what i am going to get. the
contracts are also, really poorly written, as an example the contract
says white chairs will be included in the price, then i received an
email after the contracts were signed saying that they only include
brown chairs and that the whites are for an additional fee. i understand
that the company is in it for the profit but they nickle and dime
everything, to the point that i do not feel like a valued customer
anymore.
in the contract, i had to sign something saying that i
would not leave reviews for the company on any websites, at first i
thought this was a good idea, but now i am starting to think that it is
because they know how difficult they are to deal with and they don't
want the bad rap.
another weird thing... they dont accept credit
or debit. everything has to be paid with cash or check. this didnt raise
any flags in my head until recently and i am starting to think that
this is so we cant dispute charges in the event they dont follow
through.
thanks for listening.... i am ware that my spelling and
grammar is lacking i just needed a quick moment to blow off some steam
because i received an email from them that annoyed me. anyone have any
advice?