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Knottie Tech Help

Why am I having problems logging in???

My page says that I am already logged in, as in I can see my name in the top right corner and I never logged out previously but when I try to view stuff on the knot it says I must be a member to view it.  I am then directed to the log in page and it keeps telling me that my user name and password are incorrect or if it does let me "log in" as soon as I click the link I was trying to view it directs me straight back to the log in page.  Why does this keep happening?

Re: Why am I having problems logging in???

  • Please try clearing your browser's cache and refreshing the page. If you're still having login problems, you can contact our customer service at feedback@theknot.com or call Mon-Thurs 6am-7pm PST and Fri 6am - 6pm PST at 877-335-5252.
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