if i could think of one complaint so far for this wedding ...it would be how long people take to get back to you...my coordinator is great! She is very responsive...all the bakeries take forever to reply back or even answer your first email, the guy who is doing my shoes forever...still waiting for a invoice so he can start on my shoes, love the reviews on Harmony, but the only way I have been able to get a response from her is via facebook LOL! I have a small business and it is important for my customers that I respond within a timely matter.