I ordered invitations from WeddingPaperDivas back in January. At the time, we were not inviting children to our wedding, so I just ordered the invitations and the envelopes - no inner ones. (I was trying to save money and, of course, got it in the end.) After talking it over, we decided to include children. So I contacted WeddingPaperDivas on March 4th and asked if it was possible to order inner and outer envelopes for the invitations that I already purchased. I was told that it was possible, ordered them and was told that they'd be delivered between March 14th and March 18th.
Yesterday comes and my order still says "Printing" (nothing is being printed though - I just ordered the envelopes). I contact them and was told yesterday that they were being prepared for shipment and I would receive an email with the tracking number. As of this morning, no email and it still said "Printing" - so I contact them again. Now I'm being told that they don't know when they'll be shipped because they just don't have them. (Oh, and they refuse to cancel my order and refund me. I was told that I'd have to return the order after I receive it - whenever that may be.)
My problem is that this Saturday is 8 weeks until my wedding. While I'm not keen on waiting until 6 weeks prior, I would do it if it meant getting my order. If it doesn't come, how should I handle the addresses that aren't "standard"?
I have a single mother whose two children have different last names from her and each other. Do I list them one on top of the other?
There are two invitees that are not dating anyone but are being given the option of bringing a date. I hate to put "and Guest" - but what else can I do?
I'm probably being overly cautious, but I'd hate to commit a faux pas. Any thoughts?