So, I know this has been a question that has been answered a million times on here and this question I am about to ask is kind of a dumb question.
I was looking over the invoice for our food and beverage package and was looking to see if gratuity was included. There was a service charge of 19% included. Is this service charge the gratuity? And if so, would be okay to tip additional to the service charge if the service is exceptional? As in hand cash to the staff or to my venue coordinator?
I just want to double check because I want to make sure all the staff receive their gratuity especially since the service has been so wonderful and am sure it will be on the day of the wedding.