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Feeling awful

So my bridesmaids dress just came in for my friends wedding and when I called to make an appointment for the next time I was in the area to get the dress altered because I relocated and wanted to make sure I was going to the best place possible so it would not get ruined.  The wedding is in the beginning of January and I also did not want to wait last minute because of the possible winter we may be having.  When I called the owner told me she would not alter my dress because it is too soon and told me to find someone else, she was very rude and then proceeded to tell me that they would only give me the dress if I paid the balance in cash.  I know I probably shouldn't have but I wrote a bad review about the place online and when the owner got wind she called my friends mom to let her know.  Now I just feel like a huge jerk because I was not planning on telling my friend anything since wedding planning is stressful enough as it is. 

Re: Feeling awful

  • I'm not sure what's going on. Did you pay a deposit? I wouldn't have written a review so quickly, since now they have your dress. Get the dress and have alterations done somewhere else. 
  • Hm.....I don't get why the owner would call your friends mom?! Weird..

    Sorry the shop was being stinky :( And don't feel bad about writing the review, it isn't your fault that the owner called your friends mother.
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  • Don't feel bad about writing the review. You have every right to talk honestly about your experience with the shop. If they can't handle negative feedback, then they should give better service. It was terribly unprofessional of the owner to call your friend's mom, though...like, are you in high school??
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  • So sorry about that.  The store owner has no right to call brides mom because you gave a bad review. If she doesn't want bad reviews, she should treat her customers with respect, which it sounds like she failed to do with you. 

    I can understand her concern about doing alterations too early.  Many people will vary in weight to some extent over time, and depending on what alterations you need done, it can be difficult or impossible to have to redo them later.  If they take in the dress & cut out material, then you gain weight, there may not be enough material left to let it back out. Or some people may just not want to risk redoing the work. She may have just had experiences with people doing alterations too early and it becoming a problem, resulting in her policy of not doing them early at all. And most places won't release the dress until it's paid in full.  Most places don't require cash only, but small, independent places still may not accept credit/debit cards (my seamstress was cash or check only). But, none of that gives her a right to be rude to you. And if she's rude, you have every right to relay your experiences to others.

    And not everyone will have issues with doing early alterations or need alterations redone. My sister got married 2 months after me. I took my bridesmaid dress for alterations at same time I took my wedding dress, which was 2 months before my wedding.  So, I did my BM dress alterations about 4 months before her wedding.  Luckily, I only needed it shortened, so that made it easier, and less likely to vary over time. If the bodice had to be altered, I may have waited.  But, the dress fit me just fine for her wedding.

    If you felt uncomfortable with her, you may just want take the dress elsewhere anyway now.  Maybe even take it somewhere closer to you, to allow for later alterations and avoid issues with weather.

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  • She was rude to you. She's paying the price now. Let it go.
  • I started my alterations in January, and my wedding was in July. /shrug I fit just fine into it. AND it took 3 months for each alteration, so thank goodness I did it that far in advance.

    I would written the review after getting the dress, but don't feel bad about it. They were rude and unprofessional.

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  • I don't think you did anything wrong in posting the review.  I usually leave it a few weeks and try not to be overly specific though.  But that woman was totally in the wrong for calling your friend's mother and complaining about you.  Hoping you can retrieve the dress without having to deal with that bitch.
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  • Bitch sounds like an immature bitter hag to me. She was rude and unprofessional. Granted, you could have written the review after you've had the dress safely in your hands. But what can you do now. You didn't think she'd go running to mummy to cry "this gwurl hwurt me mommwy".
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