This is actually kind of funny now that I'm thinking of it. I went to a wedding over the weekend that promised transportation for guests on an insert of the invitation. "Transportation will be provided." Awesome, since I plan to drink heavily, and since the hotel is about a 30 min drive from the venue.
We checked in, and the concierge had no flipping clue what transportation we spoke of. "Oh, there was a shuttle that picked the bridal party up an hour ago, is that the one you want?" Well, since I'm checking in an hour and a half before ceremony start time and I'm in sweats.... no, but thanks? She said she knew nothing about a shuttle for the guests, but that she could do us the favor of calling us a cab. Meanwhile, I was thinking that *maybe* there would be a welcome bag in our guest room with transportation deets. Wrong... no deets, no bag. And I wasn't about to call up the B&G and ask them what time the shuttle left the hotel and for other details, pretty sure they had other things going on at the time.
So we cabbed it. $50. AND WE WERE BEHIND THE FREAKING SHUTTLE THE ENTIRE TIME AND THERE WERE 2 PEOPLE ON IT. So most of the wedding guests planned for there to be transportation, but didn't use it/know info about its departure time (except those 2 lucky son of a guns) and had to find a new way to the venue. Meanwhile the B&G paid for the transportation only to have those 2 bastards use it. What a friggin waste, but it was kind of funny -- but not for my FI who paid for the cab and then had to make it count by having some drinks from the pricey cash bar all night. Good times!
Re: Transportation will be provided
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I went to a wedding a couple years ago where the shuttle took way longer than expected. The venue was like 45 minutes away from the hotel, but somehow the bride thought it would only take 20 minutes. There were two pickup times, and the shuttle was late for pickup #1. So by the time the shuttle went back to the hotel for pikcup #2, it was close to an hour late already, and those guests were over an hour late for the ceremony time. The bride decided not to postpone the ceremony more than about 45 minutes, so all of these people who traveled to the hotel, bought a gift, got dressed and were ready for the shuttle on time MISSED MOST OF THE CEREMONY! Luckily I was on shuttle #1, but I would have been livid if I was on time and ready, due to the bride's poor planning, I missed the ceremony. It was also super distracting when the shuttle #2 people arrived about 3/4 of the way through the ceremony.
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Annoying, but I knew they wouldn't start the reception w/o the MOB, so no bid deal. UNTIL at the end of the night, my fiance and I wanted to catch the first shuttle back to the hotel around 11pm and we were waiting and waiting and waiting and it never showed.
Hotel cancelled one of the return shuttles because of the MOB making the departure shuttle wait. It was frustrating and we had no idea until we got on the shuttle and asked what the delay reason was.
The primary hotel I'm booked with is 1.5 blocks away, no transportation needed; thankfully.