MANDALAY BAY VISTA SUITA –B+ BUT
CUSTOMER SERVICE C----- WE CHECKED IN ON A SATURDAY AT 1:50PM BT
DIDN’T ACTUALLY GET KEYS TO THE SUITE UNTIL 4:45 MY WEDDING WAS AT 7 LIMO
PICKING UP AT 6:30… CUSTOMER SERVICE TOLD ME THEY BUT A RUSH ON THE ROOM BUT
EVERY HR I WENT TO CHK STATUS THE ROOM WASN’T READY…WHEN THE 3RD HR
APPROACH I WAS TOLD THEY WERE WAITING ON AN ELECTRICIAN ONE OF THE BEDROOM
LIGHT SWITCHES WASN’T WORKING… I’M LIKE SERIOUSLY THAT’S THE HOLD I PROBABLY
WOULDN’T EVEN NOTICED THE MISSING LIGHT FUTHERMORE ALL I WANTED TO DO WASS GET
SUITE TOGETHER FOR RECEPTION AND GET DRESSED THERE FOR THE WEDDING…I DIDN’T
NEED A BEDROOM LIGHT…SO THEY FINALLY GAVE ME KEYS AND TOLD ME ELECTRICIAN WILL
COME UP WHEN CAN..WE GOT UP IN ROOM AT 5 SO IT WAS A RUSH TRYING TO SORT OF THE
MINOR DÉCOR GET HAIR MAKEUP AND GET DRESS ALL WHILE TAKING THE VISTA SUITE IN..
I WAS IN ROOM 32235 THE ROOM WAS GORGEOUS WE COULDN’T HELP BUT OOH AND AWHH..
WE RUSHED TO GET READY ALTHOUGH WHILE WAITING IN THEIR LOBBY TO CHECK IN THE
BRIDESMAID HAIR AND MAKE UP WAS DONE IN LOBBY SO WHILE I WAS GETTING DOLLED UP
THEY WERE DECORATING ETC ETC…WE DIDN’T FINISH BEFORE OUR RIDE CAME SO THE
RECEPTION JUST STARTED LATER THAN EXPECTED BECAUSE AFTER WEDDING WHILE GROOM
AND I TOOK PHOTOS THE WEDDING PARTY FINISHED PREPARING THE SUITE… THIS SUITE I
GAVE A B+ AND NOT AN A= BECAUSE THE MUSIC SOUND WAS HORRIBLE NOT WORKING
PROBABLY SO THE MUSIC WASN’T AS LOUD AS WE LIKE BUT WE MADE THE BEST OF
IT..WHEN I CALLLD DOWN FOR ASSISTANCE I WAS TOLD SOMEONE WILL BE UP…NOONE EVER
CAME TO FIX THE LIGHT OR THE RADIO… AND CUSTOMER SERICE GOT A C FOR LATE CHECK
IN AND THE FACT THAT THEY TRIED TO CHARGE ME $168 CLEANING FEE SAYING HOUSE
KEEPING SAY WE TRASHED THE ROOM WHICH WAS A IE WE HAD ABOUT 4 GARBAGE BAGS
LINED UP ON THE WALL AND WHATEVER FOOD WE HAD LEFT ON TABLE IN PANS THAT WASN’T
EATEN WAS LEFT OUT THERE WAS NO ROOM IN GARBAGE BAGS BUT WE WAS TOLD BY THE
CATERERDS TO LEAVE… WE ALSO LEFT A TIP BUT AFTER GOING BACK AND FORTH WITH
CUSTOMER SERVICE…CUZ I TOOK PICTURES OF HOW WE LEFT THE ROOM I WAS TOLD THE FEE
WOULD BE REVERSED. OTHER THAN THAT I LOVED THE SUITE I WOULD BOOK AGAIN…IF
YOURE ON A TIGHT TIMELINE YES BOOK FOR A NIGHT BEFORE…IT WASN’T SO BAD FOR ME
SINCE IT WAS DIY IT JUST PUSHED MY TIME SCHEDULED BACK…ALSO TIP ASKED FOR THE
LIQOUR REFRIDGERATOR TO BE LOCKED SO U WONT BE CHAGRGE FOR ANYONE USING IT OR
TOUCHING ANYTHING IN IT…ITD FREE TO HAVE THEM LOCK FRIDGE BUT IT COST FOR THEM
TO EMPTY IT BEFORE U CHECK IN…FAR AS
LIQOUR WE HAD NO ISSUES GETTING IT IN…FAR AS ICE WE HAD SOME BUT WHEN IN NEED
OF MORE THE BARTENDER GOT IT. WE WERE EXTREMRLY LOUD AND DIDN’T GET ONE SINGLE
KNOCK OR COMPLAINT…WE HAD LOUD NEIGHBORS AS WELL…WE HAD NO ISSUES WITH CATERES
COMING UP TP ROOM ETC. ALSO THE COUPON CODE WE USED TO BOOK THE ROOM CAME WITH
A 2 PM CHK OUT TIME…THINKING OF OTHER BRIDES OR PARTIES FOR THE NEXT DAY WE DIDN’T
EVEN STAY TIL 2 …HOUSEKEEPING MUST WASN’T AWARE OF OUR LATE CHK OUT AND WALKED
IN ON HUBY AND I ENJOYING THE SUITE (WINK/WINK) THAT’S WHY I WAS SO UPSET THAT
SHE WOULD REPORT THE ROOM TRASH BECAUSE SHE WALKED IN ON A GOOD SHOW AND WAS
TIPPED. ALL ANOTHER DOWN FALL THE SUITE IS GORGEOUS BUT LACK AMENITIES THERE
WAS NO MICROWAVE OR DVD PLAYER DOR ALL THOSE BIG NICE TVS…WE WANTED TO SHOW
SLID SHOW OF PHOTOS WE JUST GOT BACK FROM WEDDING..FAR AS DÉCOR WE USED LED
CANDLES ROSE PEDALS AND I SLIGHTLY DECORATED THE DIFF TABLES I USED .
RETRO BAKERY-A+++ DELIVERY TIME WAS 4 HE DIDN’T MAKE IT UNTIL
430 DUE TO THE STELLAR AWRDS TRAFFIC BUT I WAS OK WITH IT BECAUSE WE STILL
WASN’T CHECKED IN SUITE…HE WAS SOOO APOLOGETIC BUT IT WAS OK…HE WAS GREAT HE
CALLLED EVERY STEP OF THE WAY…THE CAKE WAS GORGEOUS AND GOOD WE HAD THE FAMOUS
BUTTERSCOTCH ON TOP TIER AND CHOCOLATE CHIP BOTTOM TIER EVERYONE STILL RAVING
ABOUT THE LOOK AND THE TASTE IT MATCHED OUR THEME SOOOO WELL I HIGHLY RECOMMEND
THEM
MASTERPIECE CUSINE- A--- THEY
WERE GREAT COMMUNICATION WAS EXCELLENT DUE TO STELLAR AWARDS AND BUSY WEEKEND
THEY WERE RUNNING LATE AS WELL BUT IT WAS OK BNECAUSE WE WERE RUNNING LATE TOO…
WE DECIDED NOT TO DO A DOC WE FIGURED WE WOULD HAVE ENOUGH TIME AFTER WEDDING
TO BE IN SUITE WHEN THEY DELIVED….. WE ORDER FOOD AND HIRE A BARTENDER FROM
THEM AND SINCE THEY WERE 30MINS LATE THEY EXTENDED THE BARTENDING TIME. THEY
ONLY RECEIVED A A- BECAUSE THE BARTENDER LEFT ALMOST A WHOLE HOUR EARLY…WE
STILL HAD LIQUOR SO I WASN’T SURE WHY HE LEFT BUT AFTER EVERYTHING WAS OVER I CALLED AND WAS TOLD ONE
OF MY BRIDESMAID RELIEVED HIM WHICH MAY HAVE BEEN TRUE BECAUSE WHEN HE WAS GON
THE BRIDEMAID WERE IN CHARGE OF LIQOUR..THEY APOLOGIZED ETC I JUST WANTED TO KNOW
WHY HE LEAVE AND DIDN’T INFORM THE BRIDE AND GROOM DESPITE THAT HE WERE
EXELLENT HE KEEP THE SHOTS AND CUPS GOING HE EVEN TOOK PICS ETC…NOW BACK TO THE
FOOD WE ORDERED THE MIN FOR 30PPL HEAVY APPETIZERS. MY PEOPLE CAN EAT IT WAS 26
OF US TOTAL AND WE STILL HAD SOOO MUCH FOOD LEFT PPL EVEN TOOK PLATES…THE FACT
MOST HOTELS DON’T HAVE MICROWAVES UNLESS PAID FOR OR REQUESTED SUCKS CUZ MAN WE
HAD SOOO MUCH FOOD BUT THE FOOD WAS GREAT IT WAS SOOO GOOD FROM MY MEMORY I
KNOW WE HAD LOBSTER MAC AND CHEESE SOME WINGS SPINACH DIP, SOME TYPES OF WRAPS AND
SOME STEAK SANDWHICHES IT ALL WAS TO DIE FOR.