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Chit Chat

Issues with community loading

Hi all,

I wanted to let you all know we are aware of the issues with community not loading and showing broken pages, we have alerted tech and hope to have this resolved shortly. If you have trouble reaching us please feel free to email messageboards@theknot.com until this gets resolved.

Thank you for your patience and we apologize for these issues,
KR & KH

Re: Issues with community loading

  • Hi everyone,

    Just an update, this issue should be resolved. If you continue to experience issues with pages not loading please let us know and we'll alert tech.

    Thank you!
    KR & KH
  • I'm still experiencing issues - with both Chrome and IE. :-(
  • Yeah, it's not fixed.
    Amor vincet omnia.... par liones.
    Wedding Countdown Ticker

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  • Hi all,

    I've alerted tech that we're still having issues here. I will update you once I hear anything else.

    Thank you for your patience and apologies again,
    KR
  • I'm on Chrome and haven't had any issues today.   Last night was a different story (although I was on mac then)






    What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests.  Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated. 
  • Hi everyone,

    If you're still having issues with the pages not loading, please try to take a screenshot that includes the URL of the page you're trying to access. If you can't post it here or PM it to me, feel free to email it to us at messageboards@theknot.com. This will greatly help us in fixing this bug.

    Thank you!
    KR
  • Alright, it wasn't working before but things seem to be going smoothly at the moment. I'll let you all know if that changes.

    I'm on Chrome.


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  • On the screen with all the boards, I keep unintentionally reading this as "issues with commitment" and I want to give advice to a concerned girfriend.
    Image result for someecard betting someone half your shit youll love them forever
  • Back to normal for me, on Safari/Mac.  Last night was brutal though, like Lynda said

  • I'm still having issues on my computer using both IE and Chrome. Mobile seems to be working fine.
  • I'm having issues on mobile, Android device.


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  • My page looks weird and won't let me scroll



  • emmaaa said:
    My page looks weird and won't let me scroll


    Thank you for the screenshot! Since this is a different issue from yesterday/Wednesday night, can you try clearing your cache/cookies to see if that helps?
  • I have cleared the cache/cookies. It's still doing it. I'm on Window 8 in Google Chrome

  • emmaaa said:
    I have cleared the cache/cookies. It's still doing it. I'm on Window 8 in Google Chrome
    Okay, thank you for trying that! I'll send this over to tech to let them know.

    If anyone else is experiencing this issue too, please let myself or @KnotHolly know!
  • I couldn't scroll away from the Arm & Hammer video commercial.

    Your website is definitely not sophisticated enough to introduce video ads!

    image

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  • luckya23 said:

    I couldn't scroll away from the Arm & Hammer video commercial.

    Your website is definitely not sophisticated enough to introduce video ads!

    Where was this showing up? On the side bar or in a thread?
  • Side bar trying to read the "the moment when" thread. Internet explorer

    image

    Daisypath - Personal pictureDaisypath Anniversary tickers

  • Thank you for the info @luckya23!!
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