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Snarky Brides

Vendor Snark

Hi Ladies! I'm just about 2 months out from my wedding and honestly I'm starting to get more feisty than usual.

Vendor wise I feel like a lot out there are unprofessional and annoying. The dress place I went to the owner fell all over us when we came in while I chose my dress and when I went to pick up after it came in and I had spent nearly $1,500 she was picky about time and didn't even greet us when we walked in the door. My dress was incredibly wrinkled like to the point it looked like it had been driven over despite them insisting it was steamed (I know it wasn't going to look close to perfect but it was out of control). They didn't have my veil or belt with it and I had to get them to go look for it... the woman helping me into the dress told me I need to try to just lose weight in the places I'm trying to lose weight when I mentioned to my Mom it was a little roomy.... I'm a barre instructor and have lost weight in the chest and ab area...  She proceeded to give me fitness/diet tips.

Our photographer is incredibly disorganized. He takes great photos but doesn't have his details together, is unresponsive and didn't even write down the total payment amount correctly. As soon as we paid it was like we no longer mattered. He has so many clients and clearly not enough time.

Our DJ was recommended by a friend and is giving us a great deal for all we're getting but wants his wife to come take pictures for his Facebook page which means we have to pay for her meal. Like...what? This isn't a date night.

People are just starting to drive me crazy. I'm all about customer experience and you get what you pay for. We're paying A LOT for this day and on these services and I'm just baffled how crazy people can be.

Anyone else feel my pain?

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Re: Vendor Snark

  • Not really because I put a lot of careful research into the vendors I hired, especially the photographer.  

    My DJ pushes a money dance and garter toss, which is the only thing that I kind of don't like.  But they are the norm in our area so he just isn't used to someone telling him no on that one.  In the end he's doing what I want though.

    I would say if your DJ's wife comes to take pictures, you don't need to feed her.  She's not your vendor, he is.  She doesn't need to stay the entire time to take pictures anyway.
    Married 9.12.15
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  • Your experience may be a lesson to others to a) Yelp / review bad experiences and b) read as many reviews as possible before choosing a vendor. That may be harder in smaller areas where, say, bridal salons are few and far between, but still. 

    Sometimes it just sucks that you happen to be among the first customers after service goes downhill. I put a lot of research into choosing a photographer, who screwed me and several other clients over when she chose to leave the business. Didn't see that coming from the reviews...

    And yeah, you're paying a lot for wedding. I do agree that often you have to pay well over a lot to get the best service too. Like, my friend hired a friend to do her photography for $900. The results aren't good; she wishes she'd coughed up more money to get an experienced professional. To her $900 was already a lot but in an area where you can easily expect to pay $3k to $10k or more, well.... 


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  • I should definitely do some reviews post-wedding. All the ones I read on my vendors were great so I had no idea what I was walking into :(

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  • I feel you. While I think my photographer is wonder and will give us amazing pictures his staff "aka his wife" is not the most organized. She's great at responding when it's about a deposit that is due but when it's something I need.. not so much. Still I've seen his results and he gets rave reviews so I'm not concerned it's just a little frustrating.

    What really annoyed me lately is we had our last meeting with our venue before the rehearsal and I tried again to reiterate that I want the bar to be open beer and wine but not to have liquor available for purchase. I swear between our account manager at the venue and my fiance insisting this is normal I wanted to rip my hair off. His reasoning was people would be happier to pay for a drink they will like than to drink beer or wine which they don't like and insisted it was always done this way. It doesn't help I can't get my fiance on the same page with me, I just had the two of them looking at me like I had 3 heads until I said fine we'll discuss this later to my fiance. I don't want anyone paying anything and if they don't like beer or wine they can have soda and if they don't like soda they can have water. I don't get why the 2 of them couldn't get that!
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  • I totally get what you're saying on the open bar @engagedhamstermom - Fi still thinks we should have a cash bar. We're already on the hook for open. He really doesn't get why people can't pay for their own alcohol despite how much I say it's inappropriate. 

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  • My caterer has suddenly become unresponsive, which I was understanding about at first because I know this is a busy season but is now starting to really irritate me at first. I sent them the list of rentals we will need, which we need to order through them 12 days ago, no response. Sent another e-mail 7 days ago asking her to confirm she received the previous e-mail. No response. Nudged again yesterday. Nothing. I don't need her to solve all of my problems instantly, but fuck, at least acknowledge you received my freaking e-mail. 
  • My caterer has suddenly become unresponsive, which I was understanding about at first because I know this is a busy season but is now starting to really irritate me at first. I sent them the list of rentals we will need, which we need to order through them 12 days ago, no response. Sent another e-mail 7 days ago asking her to confirm she received the previous e-mail. No response. Nudged again yesterday. Nothing. I don't need her to solve all of my problems instantly, but fuck, at least acknowledge you received my freaking e-mail. 
    Did you ever try calling?  Emails aren't always 100% reliable.
    Married 9.12.15
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  • My caterer has suddenly become unresponsive, which I was understanding about at first because I know this is a busy season but is now starting to really irritate me at first. I sent them the list of rentals we will need, which we need to order through them 12 days ago, no response. Sent another e-mail 7 days ago asking her to confirm she received the previous e-mail. No response. Nudged again yesterday. Nothing. I don't need her to solve all of my problems instantly, but fuck, at least acknowledge you received my freaking e-mail. 
    Did you ever try calling?  Emails aren't always 100% reliable.
    And fairly easy to ignore. I'm pretty sure calling was the only way I heard back from the first photographer I tried to hire. She was unresponsive for 10 days and it wasn't until I had her on the phone I got my answer. It is sometimes really awkward, but you get better answers sometimes.
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  • My caterer has suddenly become unresponsive, which I was understanding about at first because I know this is a busy season but is now starting to really irritate me at first. I sent them the list of rentals we will need, which we need to order through them 12 days ago, no response. Sent another e-mail 7 days ago asking her to confirm she received the previous e-mail. No response. Nudged again yesterday. Nothing. I don't need her to solve all of my problems instantly, but fuck, at least acknowledge you received my freaking e-mail. 
    Did you ever try calling?  Emails aren't always 100% reliable.
    Yea I would call. I was fuming that my hair stylist wasn't responding when I was trying to see if she was free for my date. My makeup artist recommended her and I was having doubts thinking well if she recommends someone this unreliable then I might need to reconsider. Well I decided to finally call and turns out her email link was broken on her webpage and she hadn't been getting any emails. She was free for my date and is now super responsive and great. Give them a call.
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