Community› Local Wedding Boards› Nevada-Las Vegas
Nevada-Las Vegas
New Discussion

Giving up on vendors?

KatCtoKatAKatCtoKatA member
100 Comments 25 Love Its First Anniversary Name Dropper
in Nevada-Las Vegas

So, we are very early in the planning process.  We're heading out to Vegas this weekend to scout locations and hopefully make decisions on where to have the ceremony and the reception.  We've had pretty good experiences setting appointments with some locations, but there are other locations that were top choices that I've struggled to work with, even as far as setting an appointment to meet with them and see if we are interested in their services.

So, I'm wondering at what point other Knotties wrote off vendors and just decided, ya know? no matter how much I like features a vendor offers, I'm not willing to put up with dealing with them.


We haven't booked anything yet, so we are pretty free to change our mind.  It seems sorta unreasonable to write off a location without even seeing it, but on the other hand I don't want to spend the next year chasing after someone.

Report Reply to Post

Re: Giving up on vendors?

  • damnthetorpedoesdamnthetorpedoes member
    100 Love Its 100 Comments First Answer Name Dropper
    Bad communication is a no go for me. If you can't even be bothered to answer an email or a phone call in a reasonable amount of time (or, if you can't be bothered to reply regarding any of the things I asked about, instead of just batting back a form letter or a hard sell), then you've shown me you can't be bothered with my wedding. This means I can't be bothered to hand you my hard-earned money. Simple as that.

    That said, in my experience, a lot of vendors in Vegas aren't great at communication. (Most of the time, I saw this as an upside: it narrows down the choices quickly... )

    Now, I have read about a number of vendors on here that are much quicker and more cooperative by phone than by email, but if you don't have the ability to be on the phone a lot, it's basically the same deal as far as I'm concerned.
    Report Reply
  • xoedenxoeden member
    Ninth Anniversary 500 Comments 100 Love Its First Answer
    I agree. There were some venues that were just flat out difficult (I'm looking at you, Cromwell) that were my number #1 choices that I couldn't even get an appointment or was met with a lot of resistance. If you fight me when I'm inquiring about spending money with you, guess what: I'm not going to spend money with you.

    I think the scouting trip was an amazing choice for us. It was my fiancee's first trip to Vegas, and it gave us the ability to write off certain venues, be it because we didn't like it or because the rep/venue was too difficult to deal with.


    My scouting reviews, if relevant:
    image
    Report Reply
  • damnthetorpedoesdamnthetorpedoes member
    100 Love Its 100 Comments First Answer Name Dropper
    xoeden said:

    If you fight me when I'm inquiring about spending money with you, guess what: I'm not going to spend money with you.

    Right?! It's nothing short of stunning how many businesses don't get this. It's especially surprising in Vegas where absolutely no wedding vendor is unique or irreplaceable (there are a dozen options just for helicopter weddings!) -- why would you do anything to kick someone over to the competition? But, again, sometimes these vendors are doing you a favor XD
    Report Reply
  • KatCtoKatAKatCtoKatA member
    100 Comments 25 Love Its First Anniversary Name Dropper

    xoeden said:
    If you fight me when I'm inquiring about spending money with you, guess what: I'm not going to spend money with you.

    This is exactly how I feel.  Also thank you for the scouting links!  We are checking out Cosmo, though probably for reception only.  I feel like their wedding ceremony package (note, not packages) gives you waaaay too few choices for a pretty hefty pricetag.  I saw your review and a few others for Flamingo earlier, and ruled that one out before we even arrived.


    We're a little bit all over with the places we're checking out, but we've got appointments with Cosmo, Tropicana, Planet Hollywood, The Grove, Sunset Gardens and Chapel of the Flowers.  I had in mind an outside ceremony, but we're also a little concerned about getting the guests from all the point a's to point b's.

    I'm mostly hoping at least one of the places we just sorta get struck, and decide it's right for us.  That's sorta how it's worked apartment hunting, and I feel like it's similar. Weird right? But it's about the space that feels "homey" for you.

    Report Reply
  • vegasgroomvegasgroom mod
    Moderator Knottie Warrior 5000 Comments 500 Love Its
    I think bad people who think they want to work in the wedding industry migrate to Vegas due to the wedding volume and then places hire them just to put a warm body in a seat.  The turnover is extremely high; it's not uncommon to have a new wedding coordinator every four to five months at any strip resort.  Even more astounding is that turnover sometimes even results from promoting bad people.  We had a group dining coordinator at Mandalay, before I learned to just communicate with our venue directly, who I thought was horrible.  She moved on about half way between booking and wedding day, and then I find on Linked In that she was promoted lol.  

    Married in Vegas - June 2011


    Report Reply
  • xoedenxoeden member
    Ninth Anniversary 500 Comments 100 Love Its First Answer
    You are so completely right about turn overs and bad people in bad positions, @vegasgroom.

     I was particularly frustrated when the person I was dealing with at the Cromwell recommended that I get a suite at the Rio. Umm, ex-squeeze me? You operate a 5 star BOUTIQUE hotel on the strip and you're recommending I look at holding an event at the Rio, who can't even figure out how to get the plumbing to work?! And when I flat out refused due to prior experiences with the Rio property being awful, my response was 'Well, if it doesn't match your taste, that's not my problem.' 

    A shitty rep caused me to write off my dream venue all together, and not only that, but switch my property plans completely from Total Rewards to MLife. Sometimes, you can go around or submit a new request and you'll get redirected to a different person, or in my case at the Cromwell, you'll just get forwarded on to the same jack #%@! who doesn't care.


    @KatCtoKatA, you'll find your venue. I was hoping I would have fallen in love with a venue right off the bat for an outdoor ceremony. Don't worry about being overly critical or not critical enough -- you'll know it when you know it, or you'll make a decision on what you think is the best for you. In a dream world, I'd get ready at the Cromwell, married at the Boneyard, and reception back at the Cromwell. 

    We eventually decided on the Skyline Terrace, so we can have the outdoor experience without having to worry about travel options. It's not as breathtaking of a view as get at the Cromwell, but you have an amazing living space to function it. I'm disappointed it didn't work out for us at the Cosmo because I love that property, but when we found the 'right' property, it just made sense and it worked for us.
    image
    Report Reply
This discussion has been closed.
Choose Another Board
Search Boards