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Knottie Tech Help

Addresses LOST!

I lost all of my guests address's when I switched over... help!  I need them back! 

Re: Addresses LOST!

  • KnotHollyKnotHolly New York, NY admin
    Moderator 500 Comments 250 Love Its Third Anniversary
    Hi there,

    Thank you for writing in. I'm so sorry you had this problem. I've informed our team about your issue so they can assist you.

    I will let you know as soon as they give me an update. Thank you!
  • I also lost all my guests. It now just says there are 2 guests (me and fiancé). It's frustrating.
  • KnotHollyKnotHolly New York, NY admin
    Moderator 500 Comments 250 Love Its Third Anniversary

    I also lost all my guests. It now just says there are 2 guests (me and fiancé). It's frustrating.

    Hi there,

    I am sorry you've experienced this. Did this occur after you switched to the new guest list manager? I am informing our tech team so they can address this as soon as possible.

    Thank you,
    KH
  • hicocohicoco Chicago member
    100 Love Its 100 Comments First Anniversary Name Dropper
    @KnotHolly, I am missing over 100 of my wedding guests and their addresses once I switched to the new guest list
    Wedding Countdown Ticker
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