WWYD - venue help

Re: WWYD - venue help

• kimmiinthemitten member

  

  January 2016

  mmsand said:

  So, we chose our venue about 2 months ago. We let the event coordinator know and she asked a few questions and I answered. I then sent her a second email asking a few questions and she has yet to respond. Its been about a month and I'm pretty irritated. My sister thinks I'm being a bridezilla whereas myself and others think it's time to find a new venue since it seems like she doesn't want our business. Any ideas?

  Have you signed a contract and/or put down a deposit?  I wouldn't bank on having anything booked without those two items.
  
  I would follow back up if it's been a month.  Likely, the holidays were a busy time and it was human error so better to be safe than sorry.
  
  When's your day?

  
  

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• thefanciestbeckler member

  

  January 2016

  I'd call her. Nothing puts the fire under someone's butt like a good old fashioned phone call.

  
  

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• mmsand member

  

  January 2016

  We haven't put a deposit down or signed a contract which I think is what's irritating because you would think she would be on top of it until everything was official. We're planning far out, not until May 2018.

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• kmmssg mod

  

  January 2016

  Are they booking that far out?

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• CMGragain member

  

  January 2016

  Chances are by the time your wedding roles around, this coordinator will be long gone.  They change jobs fairly regularly. 
  Until you have your contract signed, you have not booked your venue.  Even the, businesses do change hands or even go out of business.
  Make sure that you have everything in writing, and do check about deposit refunds before you sign anything.  Verbal agreements mean nothing.
  

  

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• STARMOON44 member

  

  January 2016

  mmsand said:

  We haven't put a deposit down or signed a contract which I think is what's irritating because you would think she would be on top of it until everything was official. We're planning far out, not until May 2018.

  
  When are you planning to do that? This is very far in advance you obviously aren't a priority.

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• thisismynickname2 member

  

  January 2016

  I humbly suggest you cool your jets. You are over two years away. Many venues don't even have pricing that far in advance. 
  We're fresh off the holidays and her priorities are events happening in the next few months. 
  Consider this... if you book this early, you could be back in a year on the wedding 911 board freaking out over it closing, new management, significant remodels, price increases, etc. Just... wait a bit. 

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• Maggie0829 member

  

  January 2016

  You said it has been a month since you emailed her.  Well during that month that event coordinator had Christmas and NYE to contend with.  The holidays are a busy time for many venues so your wedding 2+ years out was definitely not on her radar or of any importance.  Now that the craziness of the holidays has ended I would follow back up with a PHONE CALL.  Emails can easily be overlooked especially if the person is getting a ton of emails a day.  So pick up the phone and talk to the coordinator.
  
  Booking two years out is not unheard of.  There are many regions and venues that book up far in advance so booking early isn't the issue here.  Yes coordinators want to gain additional clients but it sounds like this coordinator was probably busy the past two or so months worrying about her paying clients and their events that were occurring now rather then a possible wedding 2+ years away.
  
  Yes I think vendors should be on top of things, but they are humans and can make mistakes.  I think that brides who stomp their feet because they aren't getting an answer when they haven't even put down a deposit or signed a contract for a wedding that is over 2 years away is kind of moving into bridezilla territory.  Your wedding is not the only event on their radar.  Your wedding may be the most important thing in the world to you, but for them it is just another event and with it being so far out and something that isn't even an definite, sadly it just isn't high on their priority list.  And that is not wrong on their part.
  
  So take a deep breath.  Pick up the phone and talk to this person.

  
  

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• lyndausvi mod

  

  January 2016

  I always follow up non-responsive emails with a phone call.  Why?  Because I've found emails at work in a spam folder.    Not get me wrong I love email, but it's not always the best form of communication.    Some stuff gets lost in spam/junk folders, sometimes it's still a draft.   Personnel changes and things get lost in the mix.  Things can and do go wrong.
  
  Nothing beats a good ole phone call. 

  
  

  
  

  
  

  
  

  
  

  
  

  What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests.  Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated. 
  

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