Hello,
I am a recent bride that just used All Occasion Limo's. We rented a hummer limo based on the awesome pictures on their site for our wedding. First off- The limo that came was not the limo pictured AT ALL! It was very old and had a home AC unit installed in the very back instead of real AC. It looked really beat up on the inside. We came out after our ceremony and jumped in the limo as a bride and groom and literally drove about 10 ft before it all of a sudden broke down in front of all of our guests. Now....I understand mechanical problems happen. We were told they were going to send a mechanic or a new limo whatever came first. 3 hours later!!!!!....... All limos were out so they didn't send any.....the mechanic came and he knew very little of what he was talking about. My father is a professional mechanic that works on cars and semi trucks all the time....he tried to help the mechanic who was not listening to anything he was saying and apparently had little mechanical knowledge based on what he was saying. When asked if they are going to bring us a taxi....we told we were going to have to wait until this was cleared and approved by upper management(this was after waiting three hours mind you.....this should have been the first thing they did after realizing no other limos were available). We had to call guests to leave our reception and come pick up our 18 person bridal party as we were late. Because of this I missed my off-sight photos and was late to the reception. We were told to call the place on Monday to discuss everything and we strongly said NO. You call us as it was your mistake. Guess what..........Two days later.........No phone call.....No credit on the credit card. I will be calling tomorrow but I wanted all brides to know and keep this in mind when booking through this company as I booked it after hearing positive reviews.