We are wanting to get a party bus to take our guests to and from the ceremony. We will probably need it for 2 hours. We were all set to go with Earth Limos....until tonight. I wanted to confirm a bit of information - i.e. how snug is the fit in some of their party buses, the total cost of each one since they list a 24, 26, 30 & 32 on their website but only "starting from" prices, etc. The online chat guy was HORRIBLE!!! Apparently their website isn't up to date and they no longer have any of those party buses, except the 26 person and a 35 person (which isn't even listed on their site). He then tells me that they have a 28 person and quotes me a price. I asked for a link to that one, since it's not showing on their website. He sends me to the 26 person bus, which he told me at the start of the conversation will not fit any more than 26 people. I clarify with him and he said they need to update their website.....? Huh?!? After much confusion, he finally admits that he quoted me for the 28 person shuttle bus and that they don't have a 28 person party bus.....Uhhh ok.
The conversation continued like this the entire time until I finally ended it and then completed the online feedback at the end of the chat, stating my displeasure with the lack of online "help" and how it concerned me that their website is out of date, according to the online help guy and their staff is difficult to deal with.
Soooooo now I'm in need of finding a decently priced, nice party bus for about 28-30 people (will know final numbers in 3 weeks). Any one have any recommendations? We've used Presidential Limo in the past and always liked their service but their party bus only holds 25 people, so now I'm on the search for a new company. Any help would be greatly appreciated!!
Re: Party Bus & Limo Rental
Okay, I've been emailing with Jenna at Earth Limos. She has been our contact person throughout our booking process. She was very confused about the information you were given, and said there have not been changes to the fleet, nor does she anticipate there will be any changes. As we've had pretty good luck with her, I suggest you email her directly at jenna@earthlimos.com.
For anyone else following along, she assures me they have 2 buses for 35 people. That's what she's got us booked into, so we think will have plenty of room.
Thanks in advance!