Wedding Photos (and observations)

Re: Wedding Photos (and observations)

• lyndausvi mod

  

  September 2016

  If they said 4-5 weeks would be contacting them pretty regularly till I got an answer.
  
  For us it took about 6 weeks to get the online photos.   It took 4+ months to get the hard proofs.    I was living in the islands and I guess the first set were lost in the mail.  I emailed them about every other week until I finally got them (wedding was in the states).

  
  

  
  

  
  

  
  

  
  

  
  

  What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests.  Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated. 
  

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• OliveOilsMom member

  

  September 2016

  Knottie1470776836 said:

  Hi everyone,
  
  Firstly I love this part of the Knot and have been lurking here for quite a while. I have been surprised at some of the things you think are really bad that I have always thought of as normal but also astounded at at some things people think are acceptable!! Must admit I have been on a few wedding websites since visiting here (they are not so popular in the UK) and almost straight away got linked to someone listing items required for the wedding (flowers, band etc) on their gift list!
  
  I am also surprised that your wedding days seem to be so much shorter than ours. Most here tend to last about 11 hours (mine included) although broken into different elements! We also always buy our bridesmaids outfits (maybe not absolutely everyone but that is the most common decision). 
  
  Anyway, my question is what is the polite way to chase your wedding photos after the day? We got married 2 months ago now and haven't received any pics despite being told these would take 4-5 weeks. I have casually messaged them to ask but they haven't replied yet. Do I just stop being impatient or is there an appropriate way to chase this up? I am just so excited to see them!!
  
  On the whole l think my day avoided any big etiquette faux pas (plenty of food including canapés, 4 course wedding breakfast, cake and hog roast, open bar, no gaps other than the drinks reception, no evening guests, not a ppd) but am sure there are probably mistakes in there so I won't go any further! I am sure the 11 hours is going to shock some people but that is just the norm for us! And it still went ridiculously quickly! 
  
  
  

  
  Did you have a written contract that say 4-5 weeks or was that a verbal communication?  Are you emailing or calling?  If you haven't actually called them, pick up the phone.  Do they have a studio?  Stop by there.  They can't ignore you if you show up in person.

  Your wedding sounds lovely and your guests were hosted, so you are all good!

  

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• englishrose-2 member

  

  September 2016

  I think you don't need to be overly worried about coming across as rude chasing the photos - remember how competitive the wedding photography industry is, these people live off good reviews and they'll want you to be happy! Just say you were told to expect them in 4-5 weeks and wondered if there was an updated time for them to be ready. It's not rude at all!
  
  Off point - I'm from the UK as well and I am also so pleased we tend to have longer weddings! I've also noticed some things on here which are clearly etiquette in the US directly contradict Debretts on British etiquette which I always thought was the authority over here but I also know that also etiquette isn't regional so AAAARGH it's so confusing sometimes! Your wedding sounds amazing - congratulations!

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• ei34 member

  

  September 2016

  Ditto @OliveOilsMom have you been calling leaving messages and they haven't returned your messages? I guess it's time to pay your photographer a visit to his or her studio.  The 4-5 weeks was written in your contract?
  
  

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• SP29 member

  

  September 2016

  What does your contract say? Go by that.
  
  Once that time has elapse, I would start contacting them frequently, via phone or email. I do think serious conversations should happen directly (aka. phone) but I do think e-mail is nice because you have something written down that you can refer back to versus a he-said/she-said, though you do risk an email not being seen.
  
  We had a contract that stated we would received our edited photos on a USB 12 weeks after the wedding.... we didn't. Took 7 months to receive our photos after sending a registered letter threatening legal action. And then we noticed some photos were missing, so it took until 10months to get EVERYTHING.
  

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