A bride’s most important vendor is the wedding photographer,
down the line people do not remember the taste of the cake, the food, the sound
of the music, but we look with our eyes and relive the memories of that day through
our photos. My wedding was on April 22, 2016, it’s been 6 months
since the best day of our lives occurred, but now it lingers on a nightmare. I
hired this couple, in our contract it stated 6 hours of coverage, 200-300
photos digital, 25 prints, a photo book, and we get all of our pictures in 6-8
weeks. It’s now six months, I have 253 pictures and 27, I repeat 27 are of my
husband and I, we have NO PHOTOS of the reception, besides someone shaking
someone’s hand, and nothing from the cake, dancing, ect. We actually paid 2
EXTRA HOURS for them to stay and take more photos to the end (8 hours of
coverage total) we paid them cash that night, and paid the full amount a year
before the wedding. The female photographer we originally hired bailed out on
us, but the husband did a great job shooting and had an assistant with him. The
wife is the owner of the company and now they’re getting a divorce and I have
no more photos being sent, she won’t speak to us, only the husband is trying
to, and she told my mother in law a month ago due to the inconvenience she’d
send us copy rights to all of our photos in the mail, STILL have no received
them. I called her last week, she answered, told her who I was and she hung up
on me and never answered my calls since. I am not sure what to do, my only
issues is that we do have 253 photos, but it’s the same stinking photos over
and over again, but in black and white, or a different angle. What should I do?
We don’t have our prints, our photobook, and we paid them two extra hours FOR
WHAT????