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Wedding Etiquette Forum

SOS - The Knot Sends a Gift Reminder Email?

Hi all - I just found out that, for wedding websites built on the Knot, the Knot automatically sends out an email about a month before your wedding reminding your guests to buy you a gift from your registry! I find this incredibly tacky/grabby and am mortified that my guests will be receiving this email. 

I emailed customer service asking them to turn off this option for my website, but they simply said "Unfortunately that is not an option we offer at this time." If I had known about this feature I would have absolutely chosen a different site to host my wedding website, but unfortunately the Save the Dates with our URL are already in the mail. Just want to warn all of you out there so you can choose a different service if you don't want this feature. Is it just me or should there be an option to turn that feature off?

Re: SOS - The Knot Sends a Gift Reminder Email?

  • I agree with you that there should absolutely be an option to turn this off! I also think that you shouldn't stress yourself about it too much, as 99.9% of the guests are going to realize this is an auto-email from a website and not something you are behind.
  • Ew.  I don't like that at all!

  • Holy crap that is super tacky.  Should we tag one of the knot gods to show how much we hate this? 


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  • That is gross, and more gross that you can't turn it off.  I don't blame you for not wanting to use their site to host your wedding webpage, and this is yet one more reason why I wouldn't recommend that anyone else use them, either.
    Sorry this happened to you.  I would die, too.
  • Who else hosts wedding websites?  I should look around before sending out our Save the Dates!

  • Thanks guys, ugh this is so frustrating! To clarify, and the reason I can't just remove emails, is that the email is triggered when guests accept the option to receive reminders about the wedding after RSVPing-- so, the guests theoretically have some say in the matter -- however, it is not at all clear that they are accepting reminders to buy us gifts, and I'm not at all sure they will connect the dots between the email saying "Don't Forget to Buy Knottie a Gift!" and the fact that at one point in the distant past they accepted the option to receive wedding reminders.

    All that said, yes I think most of my guests are laid back enough that this won't be the end of the world but in general the fact that we have no way to turn it off seems like such an oversight! 
  • @Ro041 I am using minted.com for my wedding website.
  • Ugh! Tacky TK, tacky.
  • Wait a minute...how does it have people's email addresses? I had my wedding website through TK and I really hope this didn't happen!
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  • @downtondiva Is there a way to set the website to private where guests would have to enter their email addresses to view it?  I was wondering the same thing.

    @KnottieJanel - thanks!  I will check it out.

  • From what Knottie wrote up there it only emails them if you do online RSVP and the guest themselves selects to have wedding reminders?


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  • You already have the website printed on the STDs, but this does not mean you need to use the website for RSVPs. Remove that section from the website, and do RSVPs another way. No one should be RSVPing based on a STD anyway, so no one is going to miss it from the website anyway. If a guest happens to figure out on the website someplace to "sign up for reminders about the wedding" then they'll be stuck with the email. 

    In short, do whatever you can to change the website so your guests are not providing any information, just reading about the logistics. 

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