Dear Prudence,
Recently, flying home from a business trip, the toddler seated on his mother’s lap behind me kicked my chair during the hourlong flight. I’m a mom too, and I know traveling with kids is hard, so I didn’t say anything. After we landed, I stood up to disembark and the woman apologized. I smiled but didn’t say anything; the woman turned to her companion and snapped, “Whatever! Kids are kids!” What’s the right thing to say in that situation?