Hey everyone,
Sorry that this post is long - but I'd like some advice concerning my wedding photos and how I should handle the situation.
I got married on September 16, 2017 which was 6 weeks ago tomorrow. When I booked my photographer earlier this year, I signed a contract that said I would get my full photo package 6-8 weeks after the wedding. As of now, I am not concerned about the full photo package, but I am concerned that I haven't received ANYTHING yet - no samples/teasers, nothing.
The day after the wedding, I emailed him and asked him if I could just have 1-2 pictures in the next couple days that I could share with friends and family. No response. 5 days after that, I emailed him again and just asked about a timeframe of the pictures - when I expected to receive teasers and the full package. No response. Then about 2 and a half weeks after that, I finally emailed him again and stated that since I hadn't heard anything back at all from him, that I was concerned about my pictures in general and just wanted to know if they are okay. He finally responded to the third email and said that my pictures are fine and that he has not started on them; also that his pregnant wife had been in the hospital for the past week or so. I can't imagine what they might be going through and I do feel terrible for them, but after 6 weeks of not receiving anything - not even a couple pictures - and the lack of communication - I am very irritated. I've looked at his facebook and he posted a live video of a band playing on Oct. 6th and when you spend a lot of time in the hospital with someone who is sick, you do have a ton of free time - at least free time to email someone back.
I've messaged the assistant photographer just asking for a couple pictures, who told me he didn't have the authority to provide any. I've also messaged one of his former clients who said she received teasers within 10 days of the wedding. It is really disheartening to watch everyone who gets married AFTER you to receive at least 10 or so teaser pictures within a couple days after the wedding and you have absolutely nothing 6 weeks later.
How would you respond to this situation? What action would you take, if any? Because I signed a contract saying 6-8 weeks, I'm not sure that I have the right to get angry about not receiving my 1-2 teaser pictures yet.