Seeking general and specific advice for an internal job interview.
I'm in sales and work in a start-up office of an established company. Overall our office has underperformed and there's been extremely high turnover. Some of it is due to our challenging industry and the amount of competition but as for what's within our control a lot has to do with our product/services as well as either questionable hires or hires not set up for success.
I've been here longer than most and have done well, especially in the past several months. Our sales director started about 6 months after I did and has done a good job slowly turning things around, though not as much as the Management Team would like.
The open position is for a sales manager under the director role. I put together a proposal for three key areas to work on as well as action steps for each area that needs improvement. I'm using this as the basis for my interview, treading a delicate line of making the sales director feel good while recognizing that I can help out because he has limited bandwidth. The people I'm interviewing with have seen the proposal.
I've also been proactive in doing sales manager-y type things with the team in the past several weeks, including moderating a brainstorm session - with the sales director's approval, of course. I've also pulled people aside for one-on-ones during employee to employee conflicts and done my best to understand the situation and help mediate and keep people positive and respecting each other.
I've never had experience with direct reports at work though I have a masters in business and do management and leadership coaching through a formal program with undergraduates a couple of times per year.
I suspect the director for this office as well as head of sales want an outside candidate -- these are the two people I'm interviewing with outside of HR -- but I figured I'd interview for the position anyway. To my knowledge, no other sales reps from my office are being considered or have applied at this time.
Any tips or advice or things to focus on?! I've considered gathering "letters" of reference from various people at the company including people in my office as well as other departments I work with, but I think it may be premature until I see how the interview goes.