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Wedding Woes

Speak to Mary's manager (in support)

Dear Prudence,

I am a single mom struggling to make ends meet. I have two teenage sons who are basically hollow legs. When I go grocery shopping, I always stop to say hi to “Mary.” Mary does the markdowns and will usually point out the great deals or specials for me. Getting a bunch of frozen pizzas for less than a third of the price puts me back in the black. I made the mistake of mentioning Mary to my mother. My mother works full-time and is the primary caregiver for my grandmother. She has little time for herself.

Well, my mother tracked down Mary and Mary helped her find several expensive foods that my grandmother could actually eat that had been reduced in price. She advised my mother about keeping track of when the items get reduced and when the best time is to shop. My mother tried to treat Mary like her own personal shopper. She would call up the store asking for Mary and try to get her to set aside the deals (which is against store policy). Mary was sympathetic and did it a few times—only my mother refused to show up when she said she would. It would be hours after Mary’s shift ended and the food was put back on the floor. So my mother decided to complain to the store manager and got Mary written up!

I didn’t find any of this out until I went grocery shopping again and spoke with Mary. She bitterly explained what happened and I realized it was my mother. I wanted the ground to swallow me whole, I was so embarrassed. When I confronted my mother, she didn’t think she did anything wrong. Her time is apparently more valuable than a retail worker and Mary had offered to help. My outlook on my mother is completely different now. I am just aghast that she thinks this way. I want to make it up to Mary somehow but every gesture feels hollow. What should I do, if anything?

—No Good Deed

Re: Speak to Mary's manager (in support)

  • Speak to the store and tell them how much you appreciate her.

    But also be clear to your mom.  Let her know that she's clearly displayed that you two have a conflicting sense of ethics and consequently you will not let her into anything involved in your circle because she seems to think that the consequences of not upholding her end of the bargain or understanding rules is to blame others vs. accept her poor choices.
  • Oh what the fuck. I would totally rip my mom a new one for this. Poor Mary. Truly no good deed goes unpunished. 


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  • I would periodically send a letter/e-mail to management about how helpful and great Mary is.

    I'd also have a pretty hard time forgiving my mother for hurting someone that was trying to do her a favor.
    Wedding Countdown Ticker
  • Yes, Mary needs store praise now to negate what mom did! 

  • Definitely agree with telling the manager how great Mary is, I’d also see if there’s a regional or corporate contact you can find and let them know. There may be internal bonuses/ rewards they get for excellent customer service.
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