Wedding date: 6/23/2012
I purchased my dress from Alfred Angelo in Dublin on February 26th. I was told it would take 10 weeks to come in. It did not come in until June 1st (13.5 weeks). When I went to pick up the dress, I was made to pay the remaining balance on the dress, and then was asked if I wanted to try it on (WHO WOULDN'T!?!?).
The consultant brought in the dress (after washing her hands... thank you!), began unwrapping it, turned it around, and it was not the dress that I ordered. It was the correct dress, but I had ordered the dress with a corset back, and the one that had been delivered had a zipper.
So they got everything straightened out and told me that they would be ordering my dress as a replacement, and the replacement dresses typically take 5.5 weeks. Now, 13 weeks after ordering the replacement dress (26.5 weeks total), I still don't have a dress in my possession. They keep telling me that it's the designer's fault and they can't control anything.
I'm not worried about if I'll have my dress in time, as my wedding is still about 10 months away, but I am very annoyed that they aren't doing anything to help push it along, and are telling me the wrong dates. And I'm concerned for other brides who may be buying their dresses there and who are purchasing closer to their wedding date than I did.