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Was Indian Pond Country Club Your Venue? What did you think?

kelmn07kelmn07
10 Comments
in Massachusetts-Boston
What did you think of the responsiveness of the staff? We sent our deposit -we received no confirmation.and it took over a week and a few emails for them to respond and finally confirm.

When we scheduled to look at the venue they were very responsive but ever since then it's been difficult to get a hold of anyone and now that we've paid the deposit, no one has contacted us, thanked us, told us next steps, or given us a primary contact. Just curious how others' experience with the venue has been so far, or if you don't normally talk with the venue again until you are closer to the date?
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Re: Was Indian Pond Country Club Your Venue? What did you think?

  • BCV513BCV513
    10 Comments
    I don't know anything about Indian Pond specifically, but my venue never confirmed that they got my deposit. I called to do that. And I won't hear from them until February of 2013 (my wedding is June 1, 2013). That's when we'll do a tasting and pick out all of the specifics. 
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  • BETHLUISEBETHLUISE
    500 Comments
    Hello!  I am a former IPCC bride.  I had absolutely no problem, I can't remember how we did the deposit, but I think we may have done it with our CC over the phone.  From start to finish they were amazing.  I worked with Ashley and she was absolutely the best to work with.  I worked briefly with Colleen as well and she was great, but Ashley was my 95% of the time person.  I actually emailed with them quite a bit as I had lots of questions etc and they were very repsonsive, but some brides don't need to communicate a lot with the venue (had questions on what is allowable for decor, set up things etc).

    Let me know if you have any additional questions I can help with, but maybe just pop them an email to confirm and ask when the next action item is due and what it is. 

    G!
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  • kelmn07kelmn07
    10 Comments
    Thanks ladies I feel more at ease with the process now!
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