Hey everyone....
I have been swindled and robbed by the Bridal Store that has my dress, my mom's dress, and my bridesmaids dresses.
Savannah Grace Bridal in Waterford Lakes appears to have potentially closed for business sometime in the last week, with not a trace of where to find them.
I ordered my dress with them in February, in which they gave me an ETA of May. May came and went with no dress, they said the dress manufacturer was back ordered and that the dress was running 4-6 weeks behind and would be in at the end of June. Well, middle of June comes, and I try to start communicating with her to find out if we are still on track to recieve it, and she starts beginning to dodge my emails. I can't get in touch with her at the store, becuase she is never there, the only one to talk to is the seamstress, who knows NOTHING! In the meantime, I had already begun the process of ordering the BM dresses through her becuase she offered a decent discount when I ordered my gown. One of the last BM's went into the store 2 weeks ago, and the seamstress said she didn't see any payments or orders made by any of the other BM's. This is of course untrue, becuase I know what my girls have all done and hve emails and reciepts to prove it. Long story short, they finally "find" everyone's info and said they are moving forward with the orders. This was last week, after my mom had gone into the store to have her alterations done to the dress she alerady pre-paid for (plus alterations) which is still in the store right now waiting to be altered. Since then, we haven't heard a peep and the store remains closed. Yesterday, I decide to take matters into my own hands and call another location that sells that designer to see if they are having the same "back-order" problem. They say, NO. They do some investtigation into the matter, turns out my dress has been ordered but is waiting on Savannah Grace Bridal to pay thier bill to have the dress released. So, needless to say, they have been lying to me for months and have no intention of paying thier bill to get my dress to me. At this point, we don't know if the store is closed for business for sure, but all signs point to yes, as my mom went by the store yesterday and today and the location is still closed and when she looked into the window, it appears that half of their inventory is gone. I am left right now with no answers and no solutions. It looks to me that this lady has every intention on skipping town and taking all the money with her. We called the property mgmt of the building she rents to see if they could help out, and they said they can't give out any information and is basically protecting his tenant. So, obviously she is making her rent, or else he wouldn't be concerned. My mom and i are completly at a loss of what to do. I have this awful feeling like this lady is going to run away with all of our money, free as a bird with no consequence.
This is just the most awful thing ever!!! Any suggestions??