So at the bridal fair I was at, I entered drawings. I happened to enter
one for a free bridal bouquet, and I ended up winning! Awesome!
The
lady emails me to send her a pinterest board of flowers I like, so I
make one. That's fine. Then she asks if we can meet in person. This is
when things start to get weird. On the website they list two locations
of their studio, one is about 15 mins from my house, the other is over
an hour drive away. On the website it makes a huge deal about how they
have both so they can easily accommodate people.
I emailed asking if
we could meet at the closer one since I live here. She says no, we have
to meet at the further away one. Okay, whatever, that's fine.
So I
drive all the way there, get there....and there is no one at the front.
No one to greet me, no sign of anybody at the florist shop at all.
There's a counter that is empty and I can hear people talking, but it's
clearly someone meeting up about flowers..
I waited outside for 20 minutes after knocking, saying Helloooo is anyone here? and going in and out the front several times.
Then she pops up and acts like nothing is wrong at all.
I
realize she was meeting with another couple for the whole entire time! I
understand that things go over, but I literally drove over an hour just
to meet with her and she isn't even ready?
Then she forgot what
color flowers I liked and kept mentioning the wrong ones. Okay, no
biggie. I show her what I want and it's fine. She's nice in person. She
promises repeatedly that she will get me my contract within "2-3 days! I
don't have anything going on!". So I wait a few days. Then it's a week
and a half later. I email her and she apologizes and sends the contract.
Reading it, she put my fiances flowers as orange, and then back up
flowers as red. We never, ever discussed having red flowers AT ALL. I
don't want red flowers. I know things go out of stock and that's fine,
but why would you pick a random color like red when I picked yellow and
ivory for the flower colors?
I emailed her asking if she could change my fiances flower to yellow over a month ago, and nothing.
I
emailed her a couple days ago about meeting up this month, because
we're supposed to meet up to discuss it..and nothing. She never
contacted me about anything. I know it's the holidays, but at the same
time...she has a business and could have a vacation response set up if
she out of office!
At this point I'm ready to email our planner
at our venue and ask for flower req's, because I don't care if I am
giving up a free bouquet, I would rather deal with someone who can
communicate, and does not sneak things into the contract that I never
agreed on. I'm guessing that was an accident, that she reused another
contract, but still. If I'm going to sign it, I don't want some random
color on there.
I'm just really glad I didn't sign anything or put a deposit in yet.
I
just can't help but feel like because I won a free bouquet she thinks
that I'm somehow not the same as a paying customer, and she is blowing
me off completely.
Am I being silly? Part of me feels like I'm over reacting, but at the same time part of me feels like someone who has a business doing this should be so flaky! I'm also a fairly introverted person, so I didn't say anything in person despite being extremely annoyed about her being late. I was literally getting in my car to leave when she finally came out to meet with me.