How long does it take for our website to email us back on who RSVP's? I RSVP'd myself just to test out the website, and I still haven't received a notification from the wedding website?
Hi @Calimike24! AOL (which I see you use), Comcast, Cox.net or sometimes any school addresses like EDU’s will block our RSVP server. If you want to test it out, I would recommend RSVP-ing with a different email.
Possibly related question - I've had several guests say they've typed in their names on the RSVP page of my website, but it says something like "name not found." I haven't put any names into my website, but I also have had several (50 so far) RSVP and it worked just fine. Any ideas why this could be happening?
@rebamaybassett Hmm...you may want to contact our customer service team at feedback@theknot.com or call Mon-Thurs 6am-7pm PST and Fri 6am - 6pm PST at 877-335-5252
Re: RSVP's
Hi @Calimike24! AOL (which I see you use), Comcast, Cox.net or sometimes any school addresses like EDU’s will block our RSVP server. If you want to test it out, I would recommend RSVP-ing with a different email.
-KP