I have a hold on one of the rooms at Chula Vista for next October, but the venue doesn't sign contracts until a year out. I am trying to make sure that this is truely the venue we want to be at, so I have been attempting to talk about their packages through email with their onsite coordinator. The problem is it seems to be damn near impossible to get a hold of her! The first problem I've had was a little over a month back when I saw that they came out with new packages than the one I was given, I sent her an email telling her I would like to talk about the differences in the packages/pricing since it has changed, and since I live three hours away email was probably the best option. She never responded to that email.
I then found time to make it up to the Dells and told her three days in advance that I would be there and was hoping to be able to sit down and talk to her about the new packages, didn't get a response back until I was there telling me she was sick and out of the office.
When I got back I told her that I just stopped by and picked up the new packet. She said to let her know if I had any questions.
I responded that I was wondering if the packages were set in stone with what was included. She responded with what did I have in mind. I told her one idea (which would actually be cheaper for the venue) and that I just wanted to know my options.
This was now 8 days ago and I have yet to get another response. Am I just being crazy or is this ridiculous?!?! I don't want to argue with her over a year out, especially before signing a contract, but after talking to my work's onsite coordinator and having her tell me she never takes more than 24 hours to respond to any questions from a bride, I feel I may be entitled to being a little upset.
I don't know what to do, because we were set on Chula Vista and now she's already driving me insane!
Oct. 2012 Dec Siggy
Favorite Thing About the Holidays
Our Tree(Is it Bears or Broncos?) & Of Course!