man, i really wish i had not ordered through them! i was nervous since the girls couldn't try on dresses before buying them but i did get to go see the dresses i wanted in real life at a macys. however, macys was quite a bit more money per dress. so after writing down all the style numbers i set up my showroom for girls to start ordering. it states that once all orders have been placed that the dresses will be made. 3 girls ordered in january, the other 3 in february. however, they accidentally put the ones from january into production. i called them and they put those dresses on hold until the rest of the party ordered.
fast forward, 3 girls get their dresses...all the february girls...the other girls wait a bit... then finally my maid of honor calls to check the status of her dress in late april/early may. well, looks like they just never made the 3 dresses ordered in january!!
after a lot of calls and complaints, they gave the girls a discount but the dresses wouldn't come until june 13th. (my wedding is july 5). and there were 3 girls missing dresses, they weren't very good at communicating as to what was going on unless you contacted them directly. they certainly were not proactive! if my MOH hadn't called, the probably would have just never noticed the dresses were never made.
june 13 rolls around.....nope no dresses were delivered despite being guaranteed. they said the dresses got in too late and after the UPS shipment left on friday. however, UPS has saturday delivery. they couldn't apparently be bothered to spring the extra for that.
so they say the girls will get their dresses tomorrow. i really hope so since there is 17 days until my wedding, the day before of which is a holiday and everything is closed.
i dont know if this happens often but i would never order through them again. everyone kinda just seemed clueless as to what was happening. while they were very nice, it was just a very stressful experience. i would have rather gone through another company to order the dresses, someone who at least i know was reliable.
so just beware! you may think 7 months is enough time to place an order for a dress but at this point, i would do it way before that if you do order through them!