Hello fellow brides/brides-to-be,
Just wanted to share some friendly wedding planning advice involving
this venue. When my fiancé and I were looking for venues there was little to no
information regarding Theodore Wirth. We booked them for our August 2014
wedding and promised to share our experience once our wedding was over so as to
help other's make this important wedding day decision.
The short version: DON'T BOOK HERE!!
The extended version: First and foremost: the lady in charge
of permits for Theodore Wirth (I won't name names...) was difficult to get a
hold of and extremely rude whenever we were able to get a hold of her. She was
short, unprofessional, rude, and even yelled at my fiancé on the phone when we
made a change in the schedule. Granted, we understand schedule changes can be
frustrating for vendors and we did not want to cause any trouble, she had no
reason to yell at my fiancé and act completely unprofessional. From that point
forward I was uncomfortable with our venue and stressed about how we could be
treated...no bride should feel that way!!
The morning of our wedding was a disaster and saved only by my
parents, my brother and his girlfriend, our bestman, and my wonderful husband.
The staff at Theodore Wirth were completely useless, and if we had relied on
them, our reception would have been an even larger disaster. We had talked to
the exclusive beverage caterer manager (from PROM catering) about our 'day of
schedule' and we had emailed back and forth with the manager of the building
WELL IN ADVANCE of the wedding about when we would be arriving to Theodore
Wirth to set up our own decorations. Both parties agreed that it was ok for us
to come around 0800 in the morning. The manager told us that his cleaners may
still be cleaning up from the night before, and we would just have to work
around them. We were ok with that. Little did we know...
When my brother arrived at the reception site at 0800 in the morning
the day of my wedding to help decorate, he called my Mom and asked if she was sure
this was the location for our reception because the place was "trashed."
There were dozens and dozens of empty cups/soda bottles/beer bottles outside
and cigarette butts EVERYWHERE! There was ONE teenage boy sweeping the inside;
which was the supposed "cleaning crew." The bathrooms were trashed
with toilet paper and condoms, there was trash everywhere inside and outside
the venue, and MY FAMILY HAD TO CLEAN THE RECEPTION SITE THEMSELVES THE
DAY OF MY WEDDING! The manager was completely unprofessional and had
to be approached a few times in order for him to finally start helping with the
cleaning process (apparently he was too busy gossiping downstairs). My family
was completely wonderful and did not let on that anything was wrong while I was
getting ready. I had no idea what had happened that morning. When I arrived at
the reception site they had decorated it perfectly and while I noticed some
cleaning issues, it look wonderful regardless. They worked SO hard! I felt
horrible though once I found out how much work they put into it and that our
money was apparently worthless to these people. It explained why my mother's
hair was flat and make-up was smeared when she arrived to the church to help me
get into my dress. No mother of the bride should have to go through that
Thank the Lord for my wonderful family!!
If you don’t want yourself or your family stuck with these horrible
circumstances on your special day, don't book here. Spend a few hundred dollars
more for a place with higher standards, better staff, and reputable outcomes.
You're working hard for your special day to be amazing...don't let something
like this get in the way.
Hope this helps. I wish there had been a review like this before booking
my venue. We would have gone with option B in a heartbeat.