Knottie Tech Help

Wedding website issue

Hello.  I have completed the website and went to view the story and all other text is not showing up.  The whole theme is not loading and it will not allow me to change the theme of my page.  The font is white as well as the background. 

Re: Wedding website issue

  • Hi @Knottie41645717,

    I took a look at your website and it appears to be okay at this time but if you experience anymore issues please let me know.

    Thank You!
    KR
  • I am having the same issue my page! Everything is showing up white instead the theme I selected making it impossible to read the text. No matter what theme I change it to, it continues to do this. 
  • Hi @duscraa,

    I just took a look at your wedding website and everything looks okay on my end. Since this is an issue that's occurring on more than one person's site, would both of you mind sending me what browser you're currently using and the device? I can send it to tech then and they'll have a better understanding what's going on.

    So sorry for the issues you're having but if you have anymore problems please let me know!

    Thank You!
    KR
  • I use Google Chrome for Mac! Thank you @KnotRiley
  • Hi @KnotRiley, I'm having the same issue. I'm trying to update the "website theme" to gold glitter - coral, but the page keeps refreshing and I'm unable to save my changes. I'm using firefox on PC.

    Help!!!
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