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Website Disappeared

jkasper941jkasper941 member
First Anniversary
in Knottie Tech Help
Please help! Our wedding is in 12 days and my FH and I went to look at our website last night and it is gone! We got a 404 page not found! And when I log into my Knot account and click on the website button, it prompts me to choose a theme and basically start over! I'm freaking out that all our hard work is gone! Please help! 
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Re: Website Disappeared

  • KnotHollyKnotHolly admin
    First Comment First Anniversary 5 Love Its First Answer
    jkasper941 said:

    Please help! Our wedding is in 12 days and my FH and I went to look at our website last night and it is gone! We got a 404 page not found! And when I log into my Knot account and click on the website button, it prompts me to choose a theme and basically start over! I'm freaking out that all our hard work is gone! Please help! 

    Hi there,

    I'm so sorry you're having this issue. I'm letting our tech team know about this right now and I'll update you as soon as I hear back. I'm so sorry again for this inconvenience.

    Thank you!
    Report Reply
  • KnotHollyKnotHolly admin
    First Comment First Anniversary 5 Love Its First Answer
    Good morning @jkasper941!

    I just wanted to let you know your wedding website should be up and running now. Please let me know if you have any other questions!

    Have a great day,
    KH
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