Knottie Tech Help

Guest List Export Help!

I've been trying for a few days now with no luck or exporting my guest list from the website to Excel. Does anyone have any advice?? I've tried to export on several different computers using different web browsers, and networks.


Re: Guest List Export Help!

  • KnotHollyKnotHolly New York, NY admin
    Moderator Fourth Anniversary 500 Comments 250 Love Its
    edited August 2015
    Hi @IndyBride88,

    I apologize for the issues you're having exporting your guest list. Our tech team is aware of this issue and working to find a fix.

    Have you tried using Google Chrome? Users with similar issues have reported that this browser works for them. You can also trying clearing your cache/cookies, and making sure to check your "Downloads" folder for your guest list. 

    If you are still having problems, let me know if you'd like us to send you a manual export of your guest list via email.

    Thank you and I apologize again for any inconvenience!

    KH

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