Knottie Tech Help

Can't Change Any Profile Settings

I can't get to the settings for my profile. I keep getting the message: 

We're sorry, but something went wrong.

If you are the application owner check the logs for more information.


Re: Can't Change Any Profile Settings

  • Options
    Hi @snthorne442,

    I'm sorry you're experiencing this. Are you trying to access the settings for your Community profile, or the settings for your Wedding Website? If possible, please share the link to the page from where you're trying to access your settings.

    Please also let us know:
    - Which device you are using
    - Which browser you are using

    This will help us troubleshoot your issue and resolve it as quickly as possible. 

    Thank you so much!
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