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Knottie Tech Help

Error messages when accessing my website

I've been getting all kinds of error messages when trying to access my website. Sometimes it directs to another site called strongDM and asks for a username and password. Sometimes it says "Cannot verify server identity". Sometimes it says "This Connection is Untrusted"....

Another issue is that when I'm trying to edit my website with the knot's website builder. The "View My Website" option also gives me all kinds of error messages, and sometimes it the website just crashes on me. It wouldn't show my web pages.

All these issues happen on computer, iphone, and ipad.
Please help!!!!

Re: Error messages when accessing my website

  • KnotHollyKnotHolly New York, NY admin
    Moderator 500 Comments 250 Love Its Third Anniversary
    Hi there,

    I am so sorry to hear you're experiencing this. I have let our wedding website team know about this so they can investigate. Do you still experience this issue when adding "www." before your website address?

    I will let you know as soon as I hear back from our team. Thank you!
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