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NWR: What to do about a stranger's mental health

I need a neutral opinion.

There is a young man who has fixated on my place of business (a hotel).  He sent an email to everyone here that included information about his mental health diagnosis.  Since then, he has been calling and showing up and generally harassing staff here.  Police have told him not to come on the property or contact us again, but that hasn't put an end to it.  He doesn't seem dangerous, just distressed.

One of the things he did is tag the business in a facebook post, and he has family members listed on his page.  Should I reach out to his mother to let her know that he needs help?  Or is that a terrible idea?  I just want him to be okay.  He is obviously going through some things.


Re: NWR: What to do about a stranger's mental health

  • Are you able to get some sort of no trespass order? 
  • Has someone from the hotel spoken to him? May someone needs to advise him that you {general *you*} can't help him, but support him to get help. He might be reaching out for help and isn't sure?
  • KnottieJanel, he is currently subject to a no trespass order, but I'm honestly not sure he is in a state of mind to understand what that is right now.  

    And @MissKittyDanger, my colleagues have definitely spoken to him, but he got very troublesome before it became clear that there was a mental health issue in play.  He refused to pay for his room, name dropped us to get more free services that were then charged to us, and a few other things that make the people dealing with him feel less than charitable towards him.  Basically at this point tensions are too high for anyone to be able to do much to encourage him to get help directly.  

    I don't want to just ignore him and find out later that something horrible happened to him, but I'm also not sure it is my place to get involved.  Ugg. Based on what his facebook says, his parents live in a town an hour or so away from here.  No idea if he has a support system in this city.
  • Check if there is a mental health hotline in your city. They would probably have some resources and advice to share.
  • It's not appropriate to reach out to his mother. You don't know him, and you don't know her. You should not be contacting his family members. Let authorities handle it. 
    What did you think would happen if you walked up to a group of internet strangers and told them to get shoehorned by their lady doc?~StageManager14
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