My fiancee and I created a wedding website through The Knot. The URL is https://www.theknot.com/us/peter-and-bridget
. We set it up so that when guests go to that URL, they're asked for a password, which they can enter to view the site. At least, that's the way it's supposed to work....
I noticed today that, when I try to access the site at that URL, I get a message that says "Oops! We're having trouble finding that page. Are you looking for a couple's registry or wedding website?" and a button that says "Search for the Happy Couple."
I clicked that button, searched for myself, and found myself and my fiancee, with a link that says "OUR WEBSITE". I clicked the link... and was redirected back to the "Oops!" page.
All of this happens when I'm not logged into The Knot. When I am
logged in, then the link works just fine, and I'm able to view the wedding website. Oddly, it redirects me to a different URL (https://www.theknot.com/us/peter-catlin-and-bridget-hoffman-may-2020
), which it didn't used to do when we created the site a few months ago, but at least the site is visible on the different URL.
Can anyone help? I'm eager to make our website visible to our guests again as soon as possible.