Just got my engagement ring from being resized and it doesn't fit. I could fit a kids craft pipe cleaner in the gap! My mother in law works at the ring counter and has a very strong personality. She said this ring can only by sized down by 2 it was a 7 and I got fitted for a 5. They said the ring couldn't go down anymore because the pressure on the diamonds. She said it's either a 5 1/2 or I measured my finger wrong. First off I didn't measure it! Her ring counter did. All I said was I thought I was a 5 associate put a size 5 on and was getting caught on my nuckle tight but not too tight. Because it's been resized they do not offer refunds or trading. So naturally I'm freaking out because if they can't resize it, we can't afford to buy another ring.