I used Security Cleaners on Toll Gate Rd. After giving my dress and stating that I wanted it cleaned and preserved, the cashier handed me my receipt and said all set. I looked at the receipt and said “Ok, so it will be ready Nov 4th”, the cashier took the receipt back from me and looked at it and said “yes”. (RUDE) It was only 5 days away. So I went there on or about Nov 6th (2 days after it was supposed to ready) and the girl said, “Oh no, it takes up to 2 weeks to have this done and its only been 5 days.” Ok, well the first cashier said the date on the receipt which was Nov 4th. So that was my first wasted trip. I waited another 2 weeks before calling and having them tell me that it was not done yet and they would call me when it was ready. Another 2 weeks passed with no call, I called them on a Wed and they said “it was not done yet and that they would have it done on Friday.” No more than 5 minutes later, the girl called my house phone voicemail and left me a message stating she was mistaken and it is done.
They are rude and dont know what they are doing...and the box does not have a clear window to view the dress.