***Jacqui Garick ***

BabyBlueNTexas

Per the knot.com rules about posting about Vendors, I have deleted your recent post about Altared Weddings.

As the Moderator, I have to let you know that it is against the KnotRules to get on here just to slam a Vendor. Considering that this is your only post on the forums, your intentions seem to be here to only write a bad review. Please refrain from coming on to the knot forums only to bash vendors.If you repeat this again, I will have to ban you from posting on the knot.com. If you need more advice on how to handle this situation, please see the knotrules here:

From the Knot Forum Rules:

Please keep in mind that The Knot Message Boards are not to be used for posting complaints and defamatory comments about vendors. All defamatory posts are subject to removal at The Knot's sole discretion. We are concerned that you be treated fairly and that other brides are warned of any bad apples in this business.You have the option of contacting the vendor directly, or if an official complaint is appropriate, you may contact the Better Business Bureau at www.bbb.org.
Read more: The Knot Community Rules - Rules for The Knot Community - TheKnot.com http://wedding.theknot.com/wedding-tools-help-center/the-knot-about-us/articles/knot-community-rules.aspx#ixzz1Huf1VJUx

Jacqui Garick

I had been looking over posts and was not coming on with the sole intent of Slaming anyone but this vendor is claiming to be recommended by both the knot and wedding wire, two of the biggest forums that I have come to trust and I was shocked and hurt by this vendors actions. I only posted my experience to let other brides know what could happen to them. I am not a negative person normally but this was offensive and I do think that people turn to these forums for honest reviews and experiences of other brides. I have worked in the event industry in the not for profit sector and have NEVER experienced anything so unprofessional or as rude as the treatment I had with that vendor. The only reason I was looking at them in the first place was because they were "recommended". I think it is unfair to only post positive reviews when there are real grievances out there. Items like poor customer service are not generally given much attention at the BBB and I think it is imperative that if you are willing to post the good you have to show the bad too. It would be like food labels on a box only showing the good ingredients but leaving out the bad. I come to this forum for honest experiences from other brides. I was waiting to post my full reviews of my other vendors which are very good until after my full experience. Since that was my full experience I posted. I am sorry if you feel I was being inappropriate but I really did want other women to not sit though the so called survey they have fill out (which I gave true thought and care to) and then turn around and be insulted like I was. I am no rebel rouser but I really feel that if we cannot be honest about what is happening with us here where can we? I hope you will reconsider deleting my experience because I would hate for some else to treated like I was. If you like me to post about the vendors I looking into or the ones I have simply booked I would be glad to if it will prove my purity of intent. I think this forum is important but I felt the need to tell what had happened. 

stacylhaustin

I personally appreciated the review of your experience with this person.  I also agree that it doesn't make much sense to only show positive reviews, how does that help brides make a good decision for their vendors.  IIn my opinion you were only reviewing your experience with them, you in no way stated that they were bad DJ's just how they treated you.

My two cents.

BabyBlueNTexas

I don't write the rules. I just enforce them. I can lose my moderator privileges for not enforcing the rules, and allowing somethings to occur and some to not. There have been plenty of negative comments on here, but they were posted by brides that contribute to the forums, so I didn't have any wonder about them being on here just to slam a vendor. A lot more weight is carried when you frequent the boards, and have more than just complaints. For all we know you could be a vendor out to ruin someone else's business. I am not saying that you are, but these boards have rules for a reason...

Also-- do not take why I deleted it out of context. It was deleted because you ONLY posted this complaint about a vendor. We welcome all experiences, but you have to contribute to the forums before you get to come one here and write the ugly. Does that make sense?

Sorry if that offends anyone.

a-c-d

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_texas-austin_jacqui-garick?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:126Discussion:c53a32d4-3c20-4600-8f7a-4bf4ab0a9ed4Post:74f6454f-369d-427f-83d6-d9fa8c0e5dfa">Re: ***Jacqui Garick ***</a>:
[QUOTE] There have been plenty of negative comments on here, but they were posted by brides that contribute to the forums, <strong>so I didn't have any wonder about them being on here just to slam a vendor. A lot more weight is carried when you frequent the boards</strong>, and have more than just complaints.
Posted by BabyBlueNTexas[/QUOTE]

I couldn't agree with this more!

I am glad The Knot has rules and moderators... thanks BBNT.

BabyBlueNTexas

Thanks A-C-D. I really appreciate the support. It means a lot to me.

Jacqui Garick

As I said before I do not like to prematurely judge anyone. As other brides on here have proven you do not know how your vendor will turn out until you have finished your relationship with them. As I am still in the process of this I did not want to prematurely recommend any vendors or give false negative ones. I can tell you that there are a lot of places with nice people and beautiful venues with good deals: I have booked the Chateau Bellevue for my wedding and it is a steal! Any bride looking for an all inclusive venue that is not a hotel this is a great option. It has parking, is downtown and has a great woman in charge of all rentals named Amber. The food we tasted was amazing from their in house caterer. AND on a Sunday you can get it for only $2,500.00! That is for a true downtown location in a beautiful historic building WITH parking, tables, dinning room table quality chairs (not just the typical white folding ones), linens, all of your china, silverware, napkins and cups (you get the idea). In theory this place WILL be amazing and it is a steal for a bride on a budget because it is so all inclusive and it's natural beauty means it does not take as much to decorate BUT I have not had my full experience with them. For all I know when i show up on my day things could go from amazing to totally unpredictable. I doubt they will but there was another Bride on here who was recommending her DJ all over the place before her wedding and then after her wedding gave him a C! Because of the way he behaved the week right before her wedding. She was totally valid to give that rating and her complaint was legitimate but before she really knew what she was getting she was recommending him all over. 

I totally agree there needs to be rules and I love this forum and the advice other brides have given which is why as soon as I had calmed down from crying (yes the vendor made me cry) I came here to share what happened. 

To the moderator I totally understand that you do not want other vendors falsifying posts. I hope you can understand that one of the things I found most offensive about the vendor I reviewed was how he kept throwing in my face that he was "highly reviewed" and that his reviews spoke for themselves and how based on those reviews he did not need my business.  I was shocked and offended and confused by his attitude and came here to warn others of his treatment. I meant no disrespect on any level I only wanted my experience. I would apologize if I offended anyone because that was never my intention. 

BabyBlueNTexas

I get it.. i really do... You should just write a review based on the customer service, and be careful about going off the handle. I know this is an emotional subject, but you can still get your message across. Repost, and make it more about the customer service aspect.