I am SOOOO ANGRY! Roar!!!
I just spent 5 hours on the phone with tech support from Lenovo for brand new top-of-the-line all-in-one desktop systems that are absolute junk. My keyboard was typing "tg" every time I tried to type "g" or "t". Same went for "h" and "y" - it was always "hy" regardless of which of those letters I wanted to type. And if I hit shift, my keyboard (which is a Bluetooth) disconnected and had to be turned off and on again to re-engage with my computer. So I couldn't type an @ sign or anything capitalized. Oh, and if I hit space, I ended up with one of two things happening - either it went4 like4 this4 all4 the4 time4 (wtf is up with 4?!) or it would put the space behind the previous letter I had typed so all my words ended a letter early and started with the last letter of the previous word (lik ethi sridiculou sexcus efo r asentenc e.) And if I backspaced while in Explorer, you know, while I was trying to erase the extraneous letters so I could google the problem to figure out what was wrong, then the screen went to "full screen" mode, and then the next time I hit backspace, it was minimized entirely.
Stupid tech support had me factory reboot my computer, okay fine it's only been 2 weeks so there's nothing major on there anyway that couldn't fit on a flash drive. Didn't do anything. So then they tell me that they can order me a new one, but it takes 2-3 business days and today doesn't count because it's after 4pm. Uh, I called you originally at 11am, you morons! We've been on the phone for 5 freaking hours, and now you tell me it's too late to order one today?! The post office doesn't close until 5pm, get your butts over there! Oh, wait, you mean you aren't actually in New Jersey, like you've been claiming? I could have guessed that, based on the fact that all 6 people that I spoke with had heavy Indian accents. LIARS! Call your stupid factory in the middle of nowhere USA and have them send me my keyboard TODAY!
So I had to escalate it to the manager, who started by asking, "So do you want it hear it from our side?" And I said, "Uh, no. My company just spent a lot of money to purchase several full workstations from you guys, and now we're finding out that they're junk. You're telling me that due to YOUR company's error, I cannot work until Friday when I receive the replacement keyboard. I get paid $X per day, are you going to reimburse my company for that money since I can't work? No? Then get me that keyboard or you can be held liable for the losses incurred as a direct result of the investment in your products!" A little fake-lawyer talk scared him enough to - gasp - call their factory and have it overnighted to me.
I could spit bullets. Heck, I could bite a bullet in half. I need about a 6 pack of beer to dull this stress headache. What the heII, bring on the case. I'm getting schwastey tonight! I deserve it!
Anyone else want to complain about something? Make me feel like a brat for being so upset about something so trivial? I'd love to have it put in perspective, because I'm seething right now.
