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Our venue screwed me :(

CAB1217CAB1217
1000 Comments Combo Breaker First Anniversary
in Military Brides
So, when we first started working with this venue, the coordinator let us know that she would give us all day to set up for the event. It was something they have mentioned every time we went in for a meeting. So, today in casual, minor detail chit chat over email, she slips in that they have an event in the barn (where we are getting married) that morning, until 2PM!!! So, all that stuff that we had planned to do that morning (set up flowers on site to have clean looking water, poms, etc.) will not be able to get done, especially since pictures are at freaking 2pm! I am going to lose my mind over this. I am so upset guys :( FI is livid, he feels like they have our money now so they don't give a shiit about customer service now. I wrote her an email trying not to come off irrational or "bridezilla"ish, but also expressing our extreme concern for this situation. I am still waiting for a reply. I hope she fixes this somehow, cause this is really realllly messed up. /end rant.
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Re: Our venue screwed me :(

  • BinxRoseBinxRose member
    500 Comments
    edited December 2011
    OMG i would be furious!! CAB im so sorry!
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  • firsttimersluckfirsttimersluck member
    2500 Comments Third Anniversary 25 Love Its Name Dropper
    edited December 2011
    Ummmm RUDE! I'm glad you wrote an email to the event. They need to, if nothing else, help you set up now that they have put you on a time crunch.. ugh.. I'm so glad wedding planning is over. I hate how so many vendors reeeally exploit the wedding business with little concern for their clients. 
    Is it in writing that you were suppose to have the whole day to set up? 
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  • kara811kara811 member
    2500 Comments Third Anniversary
    edited December 2011
    Oh no, I am so so sorry for this! I do hate to say this, but did you get that agreement in writing? I don't really see how they can fix it unless it was in a law binding agreement that you will have the place for the whole day. Have you thought of a back up plan yet? 
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  • firemedicrrfiremedicrr
    500 Comments
    edited December 2011
    ugh, that's terrible. I feel so bad for you!!! This is yet another reason why I'm glad we decided to get married at our friend's property- sure, it's going to be a pain in some ways, but at least I don't have to worry about booking issues. 

    so glad you wrote them an email. I agree that they should at least provide people to help you set up, but if you have in writing that you booked for the day, then they should have to move the other event.
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  • crownsuperstarcrownsuperstar member
    1000 Comments
    edited December 2011
    Blah!  That sucks big time.  Did y'all have a set up time included in the contract? 
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  • SamiJoeBSamiJoeB
    1000 Comments Combo Breaker
    edited December 2011
    CAB! I am soo sorry! Keep us updated!! Good Vibes!!
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  • CAB1217CAB1217
    1000 Comments Combo Breaker First Anniversary
    edited December 2011
    Nope, no writing. Just her word against mine unfortunately. She just replied with an excuse, saying that we could have had the whole day IF they didn't have an event, but since they do, too bad. She also said (which is my fault for trusting her word and not reading this) that the contract states that we are given 2 hours for setting up. My bad totally, but don't tell me one thing when it's another, you know? Ugh, I just have to deal with it. I am just so mad that we could have shown up that morning ready to get it all together and be told to go away and come back. Like now I have questions on when I can get ready there, when I can set up the ceremony site... I want to kick herrrrrr! ARGGGG. She even told me a month ago that she was going to take everything down the night before. There is no reason I shouldn't have thought we would have the time.
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  • IrishcurlsIrishcurls member
    1000 Comments
    edited December 2011
    Oh Cab that suuuuucks! I'm sorry!! Can you recruit friends/close family members to help your mom or whoever, while you're taking pictures? Or is there any way to crunch your timeline a little bit, to give you more leeway in the set up? I hope it works out!! It's still going to be gorgeous, don't stress over things you can't change!!
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  • CAB1217CAB1217
    1000 Comments Combo Breaker First Anniversary
    edited December 2011
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_military-brides_venue-screwed?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:13Discussion:c7321677-a8a6-438a-8ab0-e813d5c23eecPost:f77717a5-b476-4cf0-b9f7-1530ca8e0452">Re: Our venue screwed me :(</a>:
    [QUOTE]Oh Cab that suuuuucks! I'm sorry!! Can you recruit friends/close family members to help your mom or whoever, while you're taking pictures? Or is there any way to crunch your timeline a little bit, to give you more leeway in the set up? I hope it works out!! It's still going to be gorgeous, don't stress over things you can't change!!
    Posted by Irishcurls[/QUOTE]

    Yeah, we are recruiting now, and I am going to get her staff to work on stuff, too. Eff that, they WILL help me dammit! I know it will all work out and all, I am just mad that now that they have my money, they don't give a shiit. Empty promises, and it makes me nervous for what may come next, ya know?
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  • LetsHikeTodayLetsHikeToday member
    2500 Comments Combo Breaker
    edited December 2011
    Bummer CAB. That sucks and I'm sorry. :-(
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  • IrishcurlsIrishcurls member
    1000 Comments
    edited December 2011
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_military-brides_venue-screwed?plckFindPostKey=Cat:Special%20Topic%20Wedding%20BoardsForum:13Discussion:c7321677-a8a6-438a-8ab0-e813d5c23eecPost:38f4bebd-5ed1-4663-a6a9-eb0a6ea5ad4c">Re: Our venue screwed me :(</a>:
    [QUOTE]In Response to Re: Our venue screwed me :( : Yeah, we are recruiting now, and I am going to get her staff to work on stuff, too. Eff that, they WILL help me dammit! I know it will all work out and all, I am just mad that now that they have my money, they don't give a shiit. <strong>Empty promises, and it makes me nervous for what may come next, ya know?</strong>
    Posted by CAB1217[/QUOTE]
    Totally hear ya, just hope for the best! At this point, very little can be done, and what goes wrong won't impact you, your FI and your marriage license so yay!!!
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  • CAB1217CAB1217
    1000 Comments Combo Breaker First Anniversary
    edited December 2011

    True that, Irish... I'm gonna let it go. I've ripped my venues coordinator enough, I'm done. Back to YAY I'M GETTING MARRIED mode. :)

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  • firsttimersluckfirsttimersluck member
    2500 Comments Third Anniversary 25 Love Its Name Dropper
    edited December 2011
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_military-brides_venue-screwed?plckFindPostKey=Cat:Special%20Topic%20Wedding%20BoardsForum:13Discussion:c7321677-a8a6-438a-8ab0-e813d5c23eecPost:5ee224b1-51e0-40d0-b7d4-cb9a8331cad4">Re: Our venue screwed me :(</a>:
    [QUOTE]True that, Irish... I'm gonna let it go. I've ripped my venues coordinator enough, I'm done. Back to YAY I'M GETTING MARRIED mode. :)
    Posted by CAB1217[/QUOTE]

    <div>
    </div><div>haha this is why I <3 you. Even wheny ou get down, you only let it affect you for a short time, and theny ou jump right back on the positive train.  :] </div>
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  • TeamBabyTeamBaby
    100 Comments
    edited December 2011
    Ugh!  So sorry CAB.  Unfortunately, it's all about business and if the venue can book the max number of events, they will.  This is also another reason why a coordinator or DOC is worth the money if at all possible. 

    I would definitely go into Nazi planning mode right now.  In addition to recruiting ppl to help you set up, do all that you can do ahead of time (ie assemble the poms).  You can probably even arrange the flowers before-hand, then just change out the water for fresh water once you're at the venue.  Draw diagrams (maybe even include pics of the venue if you can), and write out very specific set-up instructions for those who will be setting up.  And if at all possible, get everyone together prior to the day of and brief the hell out of them! ;)

    It's all going to work out, you'll see.  :)
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  • divinemsbeedivinemsbee member
    1000 Comments Third Anniversary 5 Love Its
    edited December 2011
    Ack, that's awful, but I'm glad you're getting right back up. And YAY you're getting married!
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  • ggirl2001ggirl2001 member
    Ninth Anniversary 2500 Comments 5 Love Its Combo Breaker
    edited December 2011
    Cab it will definitely work out. AND, You will be so happy you won't even notice some of the little details :) 
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  • tyleet87tyleet87 member
    500 Comments
    edited December 2011
    Oh no! I'm sorry to hear that this happened. My venue told me this same thing. I'm crossing my fingers no one get's married the Friday before me. I would love to be able to set up early. But as long as you have a lot of helpful hands, I'm sure you'll pull it off. ;)
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  • CAB1217CAB1217
    1000 Comments Combo Breaker First Anniversary
    edited December 2011
    :) Thanks guys. I always feel better after posting my issues on here. I am so glad that I spoke up, because even with her excuses, she made arrangements to have us come in from 7:30am to 10am, and she is going to have her staff help. DAMN RIGHT YOU WILL, FARM LADY!!! My only concern is her prior party messing my shiz up, but really that's not all that important, cause MY party is capable of messing things up, too. LOL
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  • KendallR10KendallR10 member
    1000 Comments
    edited December 2011
    Is there anyway you can move times back a little bit? 


    I hope everything works out 
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  • AmandaSC1988AmandaSC1988 member
    1000 Comments Second Anniversary
    edited December 2011
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_military-brides_venue-screwed?plckFindPostKey=Cat:Special%20Topic%20Wedding%20BoardsForum:13Discussion:c7321677-a8a6-438a-8ab0-e813d5c23eecPost:a6392291-2500-4115-bf7b-ed9deea61882">Re: Our venue screwed me :(</a>:
    [QUOTE]:) Thanks guys. I always feel better after posting my issues on here. I am so glad that I spoke up, because even with her excuses, she made arrangements to have us come in from 7:30am to 10am, and she is going to have her staff help.<strong> DAMN RIGHT YOU WILL, FARM LADY!!</strong>! My only concern is her prior party messing my shiz up, but really that's not all that important, cause MY party is capable of messing things up, too. LOL
    Posted by CAB1217[/QUOTE]

    <div>LMFAO.</div><div>
    </div><div>I hope everything works out, which I am sure it will! </div>
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  • calindicalindi member
    5000 Comments Second Anniversary Combo Breaker
    edited December 2011
    CAB, I love you.  You're one smartass chica, and I know it'll all be fine.  Bummer it's not in writing anywhere, but oh well.  Like others said, all you can do is move forward.  Glad she's getting her peeps to help you!  It'll turn out beautiful and will be a distant memory of a thorn in your side when it's all over.

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  • amh04amh04
    1000 Comments
    edited December 2011
    Oh no!! CAB I'm so sorry!! I hope they fix it or at the very least set everything up for you!
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  • crownsuperstarcrownsuperstar member
    1000 Comments
    edited December 2011
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_military-brides_venue-screwed?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:13Discussion:c7321677-a8a6-438a-8ab0-e813d5c23eecPost:a6392291-2500-4115-bf7b-ed9deea61882">Re: Our venue screwed me :(</a>:
    [QUOTE]:) Thanks guys. I always feel better after posting my issues on here. I am so glad that I spoke up, because even with her excuses, she made arrangements to have us come in from 7:30am to 10am, and she is going to have her staff help. <strong>DAMN RIGHT YOU WILL, FARM LADY!!!</strong> My only concern is her prior party messing my shiz up, but really that's not all that important, cause MY party is capable of messing things up, too. LOL
    Posted by CAB1217[/QUOTE]

    Made me laugh.  Oh and this is the last weekend before your wedding weekend.  YAY!!! Almost at the week mark. 
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