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ElegantlyEngraved.com -- have you used it?

I was wondering if anyone has ordered from elegantlyengraved.com.  If so, did you have any trouble with your order or getting in contact with someone?  I ordered some cookie cutters from them back in February, the charge has gone thru, and still have not received them... and cannot get in touch with anyone.  Just wondering if they are legit.

Thanks,
Jenni
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